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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,461 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Ive ordered twice now and i'm very happy each time. Glad i found this company!

Date of experience: February 12, 2025
Canada
1 review
0 helpful votes
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Wonderful company!
February 21, 2025

Wonderful company! Excellent products. Fabulous customer service!

Date of experience: February 11, 2025
Minnesota
1 review
0 helpful votes
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It was good, the products are good too, but long delivery, which isn't so good

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 10, 2025
Australia
1 review
0 helpful votes
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Very good very good very good very good Very good very good very good very good Very good very good very good very good Very good very good very good very good Very good very good very good very good

Date of experience: February 10, 2025
Kentucky
1 review
0 helpful votes
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Shipping is to high for such light items. I think the quality is okay. Would recommend to friends

Date of experience: February 9, 2025
Australia
1 review
0 helpful votes
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When placing the order I was under the impression that the shipping would take 7 to 10 days and it took closer to a month.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2025
Ohio
1 review
0 helpful votes
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Beautiful piece, just doesn't work for outer conch piercing.

Date of experience: February 9, 2025
Massachusetts
1 review
0 helpful votes
Follow Janelle J.
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Always offer great deals and quality jewelry! Lots of super cute options to choose from. Awesome customer service! Very satisfied and happy with my purchase 😁

Date of experience: February 9, 2025
California
1 review
0 helpful votes
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Great products
February 19, 2025

Great products. I always find what I need with body candy! Love it

Date of experience: February 8, 2025
Colorado
1 review
0 helpful votes
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Great product, delivered safely
February 18, 2025

Great product, delivered safely. I would buy from website again.

Date of experience: February 8, 2025
Indiana
1 review
0 helpful votes
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I love your jewelry but I can't ever use the discount...
February 16, 2025
Updated review

I love your jewelry but I can't ever use the discount codes you send me!

Date of experience: February 6, 2025

The help was great, just learning about sizes!
December 19, 2024
Previous review

The help was great, just learning about sizes!
I just can't get ahold of anyone! I need to spend my rewards.

Date of experience: January 5, 2025
Australia
1 review
0 helpful votes
Follow Sharnina N.
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If pictures of sizes for types of body jewellery where available to see it would make it easier to shop

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2025
Virginia
1 review
0 helpful votes
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Yup, okay
February 15, 2025

Yup, okay. Very okay πŸ‘ πŸ‘Œ πŸ™†β€ πŸ™‚ πŸ‘ πŸ™„ πŸ‘ πŸ‘Œ πŸ™†β€ πŸ™‚ πŸ‘ πŸ™„ πŸ‘ πŸ‘Œ

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2025
New York
1 review
0 helpful votes
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Very nice the wood plugs are cool too
February 15, 2025

Very nice the wood plugs are cool too
My favorite is the tigers eye

Date of experience: February 4, 2025
Canada
1 review
0 helpful votes
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Good experience and enjoying the products, would like more options with dragons ;)

Date of experience: February 3, 2025
Arizona
1 review
0 helpful votes
Follow Damaris I.
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Came on time and doesn't bother my sensitive ears. I wear them to shower and everything and they haven't gave me a problem in like a week.

Date of experience: February 3, 2025
New Zealand
1 review
0 helpful votes
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No issues with the products ordered
February 13, 2025

No issues with the products ordered. But the marketing emails since have been a bit over the top. Wayyy too many.

Date of experience: February 2, 2025
Oklahoma
1 review
0 helpful votes
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Amazing product would order again
February 13, 2025

Amazing product would order again. Sleep in them and can't even tell they are in my ears

Date of experience: February 2, 2025
Michigan
1 review
0 helpful votes
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Overall a great experience no problem with ordering and got delivered very quickly and no
Problem with delivery either

Date of experience: February 2, 2025
Missouri
1 review
0 helpful votes
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I received my order but when I was putting it in. I lost the diamond

Date of experience: February 2, 2025