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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,439
quality
252
This company responds to reviews on average within 0 days

Instant Feedback

50,136 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Good experience and enjoying the products, would like more options with dragons ;)

Date of experience: February 3, 2025
Arizona
1 review
0 helpful votes
Follow Damaris I.
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Came on time and doesn't bother my sensitive ears. I wear them to shower and everything and they haven't gave me a problem in like a week.

Date of experience: February 3, 2025
New Zealand
1 review
0 helpful votes
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No issues with the products ordered
February 13, 2025

No issues with the products ordered. But the marketing emails since have been a bit over the top. Wayyy too many.

Date of experience: February 2, 2025
Oklahoma
1 review
0 helpful votes
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Amazing product would order again
February 13, 2025

Amazing product would order again. Sleep in them and can't even tell they are in my ears

Date of experience: February 2, 2025
Michigan
1 review
0 helpful votes
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Overall a great experience no problem with ordering and got delivered very quickly and no
Problem with delivery either

Date of experience: February 2, 2025
Missouri
1 review
0 helpful votes
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I received my order but when I was putting it in. I lost the diamond

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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I had a great experience shopping with body candy will definitely be ordering again

Date of experience: February 2, 2025
New Jersey
1 review
0 helpful votes
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Jewelry is good
February 12, 2025

Jewelry is good. But Takes very long to send out for delivery.

Date of experience: February 2, 2025
New Jersey
1 review
0 helpful votes
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The issue I have is with the product
February 12, 2025

The issue I have is with the product.
Magnet want strong enough

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2025
Australia
1 review
0 helpful votes
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10/10 loved all the jewelry I got!
February 12, 2025

10/10 loved all the jewelry I got! Now I got different options for outfits

Date of experience: February 2, 2025
Texas
1 review
0 helpful votes
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It was a good experience no complaints
February 12, 2025

It was a good experience no complaints. No complaints. No complaints

Date of experience: February 1, 2025
Illinois
1 review
0 helpful votes
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The piercing is cute and fit perfectly
February 12, 2025

The piercing is cute and fit perfectly. It's not cheap looking and hasn't rusted

Date of experience: February 1, 2025
California
1 review
0 helpful votes
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Easy ordering received items fast, I wish they would have pictures of what jewelry looks like on a person

Date of experience: February 1, 2025
New York
1 review
0 helpful votes
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It was good i had no issues and my stuff arrived on time just takes a bit to ship out

Date of experience: January 31, 2025
Switzerland
1 review
0 helpful votes
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Great products, shipping time is a bit long but I live in Europe so it's normal

Date of experience: January 17, 2025
Illinois
1 review
0 helpful votes
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They were very easy to work with, and when I e mailed them with some questions they responded very quickly. The earrings are super cute and the company very easy to work with.

Date of experience: January 30, 2025
Florida
1 review
0 helpful votes
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Always happy with everything I order
February 9, 2025

Always happy with everything I order. Always on time and they have a great selection of jewelry. Glad I found them

Date of experience: January 29, 2025
Utah
1 review
0 helpful votes
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It is very easy to navigate the online store
February 8, 2025
Updated review

It is very easy to navigate the online store. Pages load quickly and you can select what you want very quickly.

Date of experience: January 29, 2025

Was super easy to shop and find what I needed with...
December 2, 2024
Previous review

Was super easy to shop and find what I needed with appropriate filters.

Date of experience: November 22, 2024
Ohio
1 review
0 helpful votes
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Disappointed
February 8, 2025

80% of my jewelry tarshis the first day of wearing smh very disappointing,80% of my jewelry tarshis the first day of wearing smh very disappointing

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2025
Louisiana
1 review
0 helpful votes
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Always have an amazing selection of jewelry and at a good price

Date of experience: February 28, 2025