Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,497 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Margarita C.
Unfollow Margarita C.
Share Review
Report Review

Great shop!
April 5, 2022

Very pleasant and easy to access. The only suggestion I have is if its possible to have a separate page to view for the shopping cart instead of a hover/bubble page; otherwise user experience is great. I wish the site had more cute frog options.

Date of experience: April 5, 2022
California
1 review
0 helpful votes
Follow Mikah N.
Unfollow Mikah N.
Share Review
Report Review

They ship and deliver on time, jewelry is true to size, and their website isn't hard to use.

Date of experience: April 5, 2022
Canada
1 review
0 helpful votes
Follow Taylor V.
Unfollow Taylor V.
Share Review
Report Review

I got a silver barbell not a black barbell in my order.

Date of experience: April 5, 2022
Canada
1 review
0 helpful votes
Follow Kylie D.
Unfollow Kylie D.
Share Review
Report Review

Everything was great, jewellery is good quality and looks lovely

Date of experience: April 5, 2022
California
1 review
0 helpful votes
Follow Diana E.
Unfollow Diana E.
Share Review
Report Review

It was pretty easy and barely had any trouble looking for what I wanted.

Date of experience: April 5, 2022
Indiana
1 review
0 helpful votes
Follow Maylina W.
Unfollow Maylina W.
Share Review
Report Review

It came and it was good i just didnt think the stud would be as small as it was but its still cute asf

Date of experience: April 5, 2022
Oklahoma
3 reviews
0 helpful votes
Follow Sarah F.
Unfollow Sarah F.
Share Review
Report Review

All of these lip rings I ordered are way too small

Date of experience: April 5, 2022
Texas
1 review
0 helpful votes
Follow LaToya T.
Unfollow LaToya T.
Share Review
Report Review

Nice prices and cute jewelry
April 5, 2022

Nice prices and cute jewelry. Some of plastic pieces come off and are hard to keep in place.

Date of experience: April 5, 2022
Nevada
1 review
0 helpful votes
Follow Tracy H.
Unfollow Tracy H.
Share Review
Report Review

I received my order quickly
April 5, 2022

I received my order quickly. The hardest part was deciding what I wanted due to so many to choose from.

Date of experience: April 5, 2022
Oklahoma
1 review
0 helpful votes
Follow Kelsey Y.
Unfollow Kelsey Y.
Share Review
Report Review

Always quick
April 5, 2022

Always quick. Love the jewelry selections and prices

Date of experience: April 5, 2022
Canada
1 review
0 helpful votes
Follow Terri H.
Unfollow Terri H.
Share Review
Report Review

Products are a bit overpriced but the pieces I ordered look great. My order shipped almost immediately but took very long to arrive.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2022
Ohio
1 review
0 helpful votes
Follow Vi F.
Unfollow Vi F.
Share Review
Report Review

Good, but shipping had issues and took a long time to deliver :(

Date of experience: April 4, 2022
Tennessee
1 review
0 helpful votes
Follow Sarah D.
Unfollow Sarah D.
Share Review
Report Review

Very cute earrings!
April 5, 2022

Very cute earrings! Always love everything I order from here

Date of experience: April 4, 2022
Illinois
1 review
0 helpful votes
Follow Zekari U.
Unfollow Zekari U.
Share Review
Report Review

Loved it, products look like it does in the pictures and are comfortable.

Date of experience: April 4, 2022
Maryland
1 review
0 helpful votes
Follow Melanie R.
Unfollow Melanie R.
Share Review
Report Review

The package came within the approximate delivery time which was nice. All the products were as described/pictured. The only issue I had was that the Teal Matte Horseshoe Circular Barbell ring broke during the first few hours of wearing it. One of the balls split in half somehow. Other than that issue I am happy with the products and service.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2022
Georgia
2 reviews
0 helpful votes
Follow Jane V.
Unfollow Jane V.
Share Review
Report Review

Excellent as always!
April 4, 2022

Excellent as always! Will shop with them again as I have never had a bad experience.

Date of experience: April 4, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow Jamie G.
Unfollow Jamie G.
Share Review
Report Review

I usually like everything I get from bodycandy but was highly disappointed with this product

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2022
Missouri
1 review
0 helpful votes
Follow Lucia G.
Unfollow Lucia G.
Share Review
Report Review

Shipping was a week late
April 4, 2022

Shipping was a week late. However, I received the items in good condition.

Date of experience: April 4, 2022
Canada
1 review
0 helpful votes
Follow Lorraine O.
Unfollow Lorraine O.
Share Review
Report Review

,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: April 4, 2022
New Zealand
1 review
0 helpful votes
Follow Nina B.
Unfollow Nina B.
Share Review
Report Review

Really love the items you guys have sorry about last comment but I didn't see that you could change it

Date of experience: April 4, 2022

I really do think you need to show the right price...
May 4, 2022
Previous review

I really do think you need to show the right price for US to NZ thanks

Date of experience: April 3, 2022