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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,532 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Date of experience: April 4, 2022
New Zealand
1 review
0 helpful votes
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Really love the items you guys have sorry about last comment but I didn't see that you could change it

Date of experience: April 4, 2022

I really do think you need to show the right price...
May 4, 2022
Previous review

I really do think you need to show the right price for US to NZ thanks

Date of experience: April 3, 2022
Washington
1 review
0 helpful votes
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Shopping was super fast and everything looked as expected! The bars are just super long but that's on me for not checking that.

Date of experience: April 4, 2022
Kansas
1 review
0 helpful votes
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My order arrived quickly and well packaged. Thank you Body Candy

Date of experience: April 4, 2022
Pennsylvania
3 reviews
0 helpful votes
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Very smooth, fast shipping
April 4, 2022

Very smooth, fast shipping. Highly recommended. I order this for my granddaughter and she is beyond happy.

Date of experience: April 4, 2022
Florida
1 review
0 helpful votes
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Always great never worry about delivery and prices are great as well

Date of experience: April 4, 2022
Canada
1 review
0 helpful votes
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Septum fake piercing was to large. Cost of this piece was pricey for how it was made. Will not wear it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2022
Virginia
1 review
0 helpful votes
Follow Jacob Q.
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I love this site and all of the jewelry. Great prices and great quality.

Date of experience: April 4, 2022
California
1 review
0 helpful votes
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I like the wide selection of jewelry and there's a lot of cool/cute stuff here!

Date of experience: April 3, 2022
California
1 review
0 helpful votes
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It was fast and they are pretty, fit nicely and size is pretty realistic.

Date of experience: April 3, 2022
Nevada
2 reviews
0 helpful votes
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Great experience, large selection, great price, fast shipping!

Date of experience: April 3, 2022
Virginia
1 review
0 helpful votes
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Great as always!
April 4, 2022

Great as always! Super easy to order and true to size color and quality - my go to site for jewelry

Date of experience: April 3, 2022
Florida
2 reviews
0 helpful votes
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Shopping is good but several earrings I've bought either the balls break in half after couple days of wearing. Last ones he paint peeled off easily. Just opened new pair and front popped off. Love the looks of them just doesn't last long.

Date of experience: April 3, 2022
California
1 review
0 helpful votes
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Good customer service good communication good good quality jewelry

Date of experience: April 3, 2022
Minnesota
1 review
0 helpful votes
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I love the many varieties of selections they have in stock and also at great prices!

Date of experience: April 3, 2022
Illinois
1 review
0 helpful votes
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I enjoy ordering from Body Candy
April 3, 2022

I enjoy ordering from Body Candy. If you carried more organic plugs and weighted ear jewelry, I'd order exclusively from you.

Date of experience: April 3, 2022
Colorado
1 review
0 helpful votes
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I was unaware that the top screwed off and there was no indication of that on the site or with the product. So, it was a very difficult time trying to shove the ball through my nose!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2022
Illinois
1 review
0 helpful votes
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I ordered it while on vacation
April 3, 2022

I ordered it while on vacation. Came back home and it was waiting for me. Super cute just did not last longer than two weeks till it began to deteriorate.

Date of experience: April 3, 2022
GB
1 review
0 helpful votes
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Very good, no problems with delivery thank you body candy

Date of experience: April 3, 2022
Ohio
1 review
0 helpful votes
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Very good experience
April 3, 2022

Very good experience. Have ordered from here before and love the products

Date of experience: April 3, 2022