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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,513 reviews

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Michigan
1 review
0 helpful votes
Follow Amelia D.
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Nose rings are great with a nice price and fast shipping

Date of experience: March 23, 2022
Florida
1 review
0 helpful votes
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I only buy my body jewelry from body candy. I found exactly What I was looking for.

Date of experience: March 23, 2022
New York
1 review
0 helpful votes
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Awesome & love your products
March 23, 2022

Awesome & love your products. Have ordered about 3 more nipple rings since.

Date of experience: March 23, 2022
Canada
1 review
0 helpful votes
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Amazing quality, the jewelry I received was so beautiful!

Date of experience: March 23, 2022
California
1 review
0 helpful votes
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Always good quality, just wish you guys had more intimate jewelry.

Date of experience: March 22, 2022
Alabama
2 reviews
0 helpful votes
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The balls are cheap plastic and break after a day or 2 of wearing them. It made me sad and mad at the same time.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 22, 2022
Illinois
1 review
0 helpful votes
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Easy check out process and easy to find jewelry I wanted. Good prices and quality is there too. Would shop here again and also recommend to a friend. I even got my mom a matching nose ring too.

Date of experience: March 22, 2022
Texas
1 review
0 helpful votes
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I love them so much I love them so much I love them so much I love them so much I love them so much I love them so much I love them so much

Date of experience: March 22, 2022
Montana
1 review
0 helpful votes
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Everything is just lovely!
March 23, 2022

Everything is just lovely! Its all what I expected it to be.

Date of experience: March 22, 2022
Indiana
1 review
0 helpful votes
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I thought the jewelry was nice looking but found out it's hard to wear without someone to put them in for you

Date of experience: March 22, 2022
Michigan
1 review
0 helpful votes
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As always ordering online was simple and found what I wanted.

Date of experience: March 22, 2022
Michigan
1 review
0 helpful votes
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Great experience
March 23, 2022

Great experience. Tracking could have been a little better but overall experience was great!

Date of experience: March 22, 2022
Louisiana
1 review
0 helpful votes
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Fits really good!
March 22, 2022

Fits really good! Love them and looking to buy more!

Date of experience: March 22, 2022
Colorado
1 review
0 helpful votes
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Super fast shipping and cute designs. I was impressed with the selection they offered. Anything I could want on my ear, they had it. And if you signed up for text messages you get promotions all the time.

Date of experience: March 22, 2022
New York
1 review
0 helpful votes
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Bodycandy is great!
March 22, 2022

Bodycandy is great! I get all my piercing jewelry from you guys! The only thing is I wish that you posted the material of the ball jewelry on your belly rings. I get the longer bar and all surgical steel in those because I have a sensitivity to metal and it can cause my piercing to react to it. Unfortunately they react to the material that the little ball on the jewlery is made from too if it's not surgical steel as well.

Date of experience: March 22, 2022
Minnesota
1 review
0 helpful votes
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Very helpful, I will order from them again. Sad I didn't get the out of stock stuff though.

Date of experience: March 22, 2022
Michigan
1 review
0 helpful votes
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My experience was alright
April 21, 2022

My experience was alright. However, the two cartilage pieces might be a bit smaller than advertised (compared to a dime). The horseshoe earring was so small on my cartilage that it caused pain and scabbing. Also the belly button pierced are externally threaded, when internal threading is recommended

Date of experience: March 22, 2022
North Carolina
1 review
0 helpful votes
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Absolutely LOVEEEE my jewelry!
March 22, 2022

Absolutely LOVEEEE my jewelry! Will definitely be ordering some more real soon. Shipping was very fast, I would said I waited about a little over a week!

Date of experience: March 22, 2022
California
1 review
0 helpful votes
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They have a wide variety, easy use of the website A quick shipping

Date of experience: March 22, 2022
Nebraska
1 review
0 helpful votes
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Most of the jewelry was not as pictured, only kept two.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 21, 2022