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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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The staff are so quick to respond and they definitely helped me out a lot. It's a shame that the item I wanted had only one colour and sizing (please expand the range, I promise I'll come back).
I found that it was easy to navigate the website, paying for the items was easy and informative about what my options were. The photos of the items were very clear and I like how there was a diagram showing the different fits. I like how the photos also showed how the item would look on the skin.
Great. Beautiful pieces and my skin is not irritated by them. Usually my skin is so sensitive. But not with these. Satisfied with my purchase.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
Package arrived missing two pieces of my order. I was able to contact customer service and have it corrected. Took a while to receive the missing pieces.
BodyCandy offers the best quality in nose rings. I've never had the metal change colors or discolor my skin.
Good product, the pink one I bought did cut me and caused an infection but everything was able to be controlled. Love my dragon one
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
The horseshoe nose ring is a joke. Not make well at all. I only had the nose ring in one day and the balls were as tight as they could possibly be. It fell out the next morning and I never found the pieces again. Pretty disappointing.
We saw your review and are sorry to hear about your experience. Please email our support team at [email protected], and we’ll work quickly to make things right.
It was fine. Typical online shopping experience. However, I wish it would have specified that you need a special tool from them to get the nose ring on.
The product is amazing but the shipping protection wasn't much help! I filed a claim with USPS directly which resulted in my package being recovered in 24-48 hours even though Customer Care told me I had to wait 5-7 days to hear something back on a "claim" they filed with USPS on my behalf... USPS called me and explained the situation and everything. I never heard back from Customer Care until April 2,2026 asking if I received my order. My order was placed on February 5,2026.
Not as shiny as photos, said hypoallergenic however my nose flared up and I've not been able to keep them in more than 24 hrs, gutted that I spent so much and can't use
We saw your review and are sorry to hear about your experience. Please email our support team at [email protected], and we’ll work quickly to make things right.
Good variety, prices are a bit high for quality. Coupons stop at a certain buying point and then your charged full price, without notice.
Very easy to find nose rings. But the only issue is the two nose hoops I got are bigger than what I had in originally so I wasn't even able to put them in
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
The items were very difficult for me to use. I haven't opened the other ones yet and return is not easy either nor is the option to cancel before it's shipped.
We noticed your recent review and are so sorry to hear that your experience didn’t go as expected. We truly value your feedback and want to make things right.
Please reach out to our customer service team at [email protected]
So we can personally assist you and help resolve the issue as quickly as possible.
Thank you for giving us the chance to make it up to you.
Price seemed like a great deal. On sale then free shipping but then they stated it was worth more then I paid for customs and I had to pay even more so ended up costing me more then original price plus shipping costs so will never be buying from again.
Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.
Our customer service team is ready to help. Please contact us at [email protected], and we’ll make sure your concern is addressed promptly.
Shipping was supposed to be included. Cost $51 already now have to pay another $22 when i pick it up. It's not gold! Won't be buying again.
It was a bit confusing to figure out length and sizing because of be wording but after a bit of research I navigated perfectly well.
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
Not very good quality items. The color chipped off my tongue ring within 2 days. I don't play with it or chew on it and never have. The price was decent but this is another example of "you get what you pay for"
I like the jewelry. I ordered it before the 6 months of having the piercing though, so I have not been able to switch them out and wear them. They look nice though.
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
I can't wear the horseshoe as its toi fiddly and the double hoop has tarnished when wearing it for a week, agrivated my nose and causes slight inflammation.
We saw your review and are sorry to hear about your experience. Please email our support team at [email protected], and we’ll work quickly to make things right.
Not very impressed with quality. Also was charged extra duties over and above cost of good as the incorrect product price was described by seller. Not happy with my body candy experience
We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at [email protected] for assistance. Thank you!
I think Body Candy offers a huge selection of beautiful jewelry. Although, this was my first time ordering nose rings online and unfortunately both the options I of hoops I chose were too big and did not fit right.
Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!
Body candy sounds great merchandise for the money sometimes it takes a while while to arrive in the mail, but I've never been disappointed and they always keep you updated with information.
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!