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Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
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My first time shopping with this brand. Shipping was fast, but it was kind of hard to tell from the images how the product would fit
This single gold and diamond looking threadless helix earring is great. Exactly what I was hoping for and shipping was good.
Our order arrived and my daughter was pretty excited to put her new nose ring in. I had ordered the ball grabber tool to aid in installing the new jewelry. The grabber did not hold the jewelry in place. The ball ended up being pulled inside the grabber tool, or falling on the floor. Repeatedly. As my daughter wears gel nails she was unable to grasp the ball herself. So, after trying to use the tool to thread the ball and dropping it so many times, my clumsy fingers had to work for another 30 minutes trying to thread this tiny ball and get it tightened up. The jewelry itself looks amazing though.
My order had to be replaced because the original order was lost -never received. I've never had a lost package before this experience was very frustrating especially since I placed 2 orders within days apart and 1 package was received and the other not so much.
I've never had a bad experience with Bodycandy. The ordering experience has always been positive, would highly recommend!
So far I will not be purchasing again from this website the pieces I purchased have turned and turned green and silver. I've returned the other items that were not rated
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
Took a bit of time before the order came, but with the situation in the world ist fully understandable.
Otherwise just happy with the experience.
Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!
Love Body Candy because they have a wide variety of options. Never have had an issue with any jewelry before, so I'm just going to chalk this up to the game. I think for 39.99, the navel ring should be a little more secure. Shouldn't just come apart on the first wear.
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
The nose ring is really cute but the grabber tool is useless. The prongs pull all the way into the stem so you can't "grip" the gemstone to screw it into place.
They look ok but I was wanting a pair of each and didn't realise it was only one so they still in the packet haven't really looked at them as I was a bit disappointed. My mistake as I didn't know you could buy only one earring
I cannot use any of the jewellery I bought as the nose ring is to difficult to put on I need a tool to help it something. I cannot use the nipple rings as the are too big and will sit on an angle so not needed.
Everything was super cute and looked just like the pictures when I got them. I was a little worried at first because it was REALLY late, so I called the company after cross checking a few sources to make sure it wasn't fake, I did see them on instagram and checked they weren't a scam before I ordered but I got worried because it was like 3 or 4 weeks late. But they came super cute and were pretty good, but I did notice the balls would unscrew themselves on the belly rings so they'd fall off and I'd lose my belly ring after maybe 2 weeks, I currently don't have any of them left now because I'd keep forgetting to tighten them lol. But for like 2 bucks It's not bad at all and work the two bucks
I ordered the grabber tool last time and I have to say, it's incredible. I don't have to struggle to try and see and also have it positioned correctly, I don't have to worry about dropping it or it moving in my grip. It's soo easy now
Last time I ordered a couple rings, a belly ring and a flat back stud. I absolutely love the rings I got, they look fabulous in my double conch and my sisters both really liked the belly ring and flat back
It was okay some of my items was broke but I don't think that would do to you all I think it was due to the people who was handling it
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
I wish I could see the item I real view. Show the item in the ear, so I can expect the true size. The pictures are bigger than the item when I receive it.
Got back tunnels on sale for 1.99, had gotten them for 32 a few months back and they broke so definitely happy I got them for a way discounted price
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
Ordered the wrong size accidentally and the order was canceled and refunded within 5 minutes by a wonderful CSR.
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
The shipping time and products are usually good; I don't really have any issues. But I did order earrings once and they broke off out of the blue. So maybe some items are not the best quality, but they have good prices so I can't complain.
Great selection of high quality jewelry for all different types of piercings. I've never been disappointed! Lots of unique and fun designs to choose from.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
Answer: Mine took 8 days including the weekend. Sometimes you can't track your order, call them if you're concerned.
Answer: Call them. Email responses take forever. Slow customer service.
Answer: They usually send them like a "regular mail" so the traking number may not work. Still if you send them a message trough facebook they will reply and try to help you. I had a really good experience with them. Hope you get your nose rings soon.
Answer: Who needs your card? Yes you can trust them, bought there more than once


Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!