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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Shipping is so fast and efficient. I've never had something take more than 3 days to get to me. BodyCandy offers great prices on genuinely high quality products and is now the only place (unless I am actively getting pierced) that I will purchase my body jewelry from.
Body candy has great deals! Super cute items, a huge variety of earrings to pick from, always arrived very well packed and in great condition
It was good! I got my order resent for a good price even though I made the mistake. Only thing I was upset about was one of the items I ordered was out of stock. Otherwise I will be ordering again
It was easy to order and the order details pair well with the Route app, due to shop pay making it a breeze to order and track. Order came sooner than expected.
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
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Hard to keep up with the order status on the update if ship or not when it would be better to see it on the website itself if someone doesn't use the shop app
The whole process is a complicated with so many rules and fees, things don't always fit but you get punished and lose out on half you spent trying to get something that s
This is a great business, I have bought nose jewelry before that took months before it started to tarnish so this recent experience is disappointing.
I've been receiving all the junk mail, that I clicked nit to receive. This was a gift and I don't have piercings. Super annoying
Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.
Our customer service team is ready to help. Please contact us at [email protected], and we’ll make sure your concern is addressed promptly.
My last purchase was a horse shoe nose ring with diamonds on each end and it was too big. Not happy about that. I have already tried it so can't return it now. Waste of money. Ordering again to see if I'm happy this time.
Everything I've ordered from them which has only been nose rings I've gotten on sale and it's good jewelry I can't wait to get my next two orders!
Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!
The customer service is outstanding! Staff kept in contact with me and helped with all my questions being a first time buyer. I really appreciate the promptness and kindness! Thank you!
Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!
Mediocre at best. Long shipping time. Missing a piece of jewelry. The one piece I ordered was made with cheap material and looked cheap.
We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at [email protected] for assistance. Thank you!
My overall experience with BodyCandy has been nothing short of fantastic and delightfully unique! As a piercing enthusiast, I truly appreciate a company that delivers on variety, affordability, and fun, and BodyCandy excels in all three.
In short, BodyCandy is my holy grail for body jewelry. It's where I go for the perfect combination of style, selection, and value, allowing me to fully embrace and show off my unique self!
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
Ordering was easy. The products I received I am very pleased with.
Suggestion: If you purchase horseshoe nose ring purchase the tool to secure.
Can almost always find what I'm looking for. Hard to find gold body jewelry. I can find on body candy although it's a bit pricey.
I purchased the Double Gem Titanium Horseshoe Nose Hoop Ring and it's as cute as the pictures online! I highly recommend purchasing the Silver Piercing Ball Grabber Tool because I found it very difficult to screw the gem in once I had the house ring in.
Website easy to navigate and a lot of inventory to choose from
My order came in fine. It is just not shiny at all. It is not at all as shown in videos. I expected more for my $40. Will not buy again
It was a quick and easy shopping experience! I'm even glad they sent a follow up email to confirm that I've received my purchase.
Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.
I had no problems ordering or shipping with exception there was not shipment update - i was given an eta on when it should be arriving to my address but thankfully it came sooner but upon arrival, my partner wasnt expecting it that day so was suspicious of the the return address
Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!