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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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My color came off my septum ring within a month was very upset about that, but giving you guys one more chance because I really like the Halloween septum ring
BodyCandy has everything you need and never possibly thought you wanted! Their site is affordable, great quality, and easy to use! Whenever I need jewelry, this is the first website I think of!
I had to Google YouTube on how to use the ball grabber no instructions and one end of the nose ring came off after a couple days so I pretty much wasted my money
We saw your review and are sorry to hear about your experience. Please email our support team at [email protected], and we’ll work quickly to make things right.
The jewlery isn't practical especially for people with bigger features. I think they should do more with allowing you to refund the items b/c now I have a bunch of jewlery that doesn't fit. I also don't feel like it is fair for me to be unsatisfied and not receive my money back. They only offer store credit.
Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.
Our customer service team is ready to help. Please contact us at [email protected], and we’ll make sure your concern is addressed promptly.
Have enjoyed all of my purchases from BodyCandy. Shipping is quick, prices are great, good coupon offers, and customer service was fantastic the one time I needed to reach out.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
I am a satisfied customer. Your products are always arriving quickly, shipped in safe and good packaging too. The quality of the jewelry is great.
My belly ring is one of the best purchases I ever made from making the purchase to wearing it. Body candy is a wonderful co. To buy from, they have a great selection great service and great product. I have many piercings and have Body candy in all of them.
The wait time for your product is only a few days from we you order it.
With the discount code you can save many on their already low prices. I promise you that you won't be sorry.
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
I am thoroughly happy with BodyCandy. Even when I had a problem with the fit, the customer representative who helped me was courteous, efficient and helped me find the proper piecing and a good deal to boot. Congrats to the team.
Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!
This is the fourth order I place with Body Candy and I love all of my nose rings and hoops, they are high quality, easy to use and they look absolutely beautiful.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
I love the selection of body jewelry. Something for everyone. From gold to titanium. Gems, pearls, opal, and cute designs. Always a sale or I'll receive emails with coupon offers.
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
Bodycandy is an amazing company! I love their jewelry and the sales they have. If any of your pieces break they will give you a full credit.
Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!
Shopping is fine. I like that I can filter by gauge, body part, price, color, theme, etc. Sometimes I don't know what I want, I just want to explore the inventory. The filters really help me narrow things down
Website is well organized and easy to navigate. Cart and checkout was simple and efficient. Free shipping option was sufficient.
I get most of my order correctly. There's one that is either too big labeled as the size I need or I get sent one wrong item in my order. Everything else is great
Pleasant, shipped quicker than expected, but received one wrong item, was sent a replacement and the same nosing ring was sent.
The purchase and delivery were fine but since ordering I have received far too many emails and texts (multiple times daily!) from BodyCandy and have unsubscribed from them all.
I have never felt worried that this company would deliver low quality. The website is designed well and has many pictures for each product to show them off. That says EFFORT. They always have deals that make their stuff more affordable and thats when I like to shop. I dont tend to get my jewlery from anywhere else because this shop just does it right in every way.
Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.
I love body candy website and its products, but they need help in the shipping department. I live in East Providence and some streets run through Providence and I believe because of this my shipping address was confused with the "recommended shipping address" and my last two purchases were sent to the same address in Providence and not mine in East Providence, very frustrating.
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
Ive shopped with the company twice now and I have had positive experiences both times, from ease of checkout to delivery. I had an issue after my first order (was a glow in the dark ring), as the GITD material was chilling, and BodyCandy so generously refunded me my money for it. I'll be a return customer :)
Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.
It was great, everything I ordered arrived except for the alien dangles and I recieved a replacement for something with the same price but apparently the dangles didnt arrive because they were out of stock and it didnt say that anywhere, I only found out after the other jewelry already arrived and I spoke to customer service, it would be better if the page for the dangles said they were out of stock or if they were simply sent to me when they were back in stock instead of having to choose something else
I love the price, variety and look of all the navel jewelry. However, I have lost quite a few because the tops have not stayed screwed on very well. But for the price I can't complain!
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Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!