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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,475 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Fast shipping, great products
February 28, 2023

Fast shipping, great products. My favorite place to get body jewelry.

Date of experience: February 28, 2023
Maryland
2 reviews
0 helpful votes
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Fast shipping, great product
February 28, 2023

Fast shipping, great product. Thank you! Will definitely purchase from BodyCandy again!

Date of experience: February 28, 2023
California
1 review
0 helpful votes
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It was ok gauges too little and the purple nose ring doesn't fit

Date of experience: February 27, 2023
Florida
1 review
0 helpful votes
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I do not have anything to add
March 30, 2023

I do not have anything to add. I already left a review.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 27, 2023
Canada
1 review
0 helpful votes
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It was nothing special
March 29, 2023

It was nothing special. The site has lots of piercings which is good for variety, bad because it makes me tired.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 27, 2023
Washington
1 review
0 helpful votes
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Great experience!
February 27, 2023
Updated review

Great experience! Would recommend to all my friends and family. My problem was solved promptly & without issue.

Date of experience: February 27, 2023

I thought the gift card would be taken off my purchase...
March 13, 2023
Previous review

I thought the gift card would be taken off my purchase not me having to pay for it! I'm not happy about this!

Date of experience: February 11, 2023
Nevada
1 review
0 helpful votes
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Absolutely adorable!
February 27, 2023

Absolutely adorable! Light weight and have had belly rings from body candy for years and they do not rust at all!

Date of experience: February 27, 2023
Ohio
1 review
0 helpful votes
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Quick shipping and nice color variety of hoops to wear out.

Date of experience: February 27, 2023
Florida
1 review
0 helpful votes
Follow Rebekka A.
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Everything was great loved all the colors the purple was my favorite great size it was so comfortable because it wasn't as big as the others so it felt like I was wearing nothing. Definitely recommend!

Date of experience: February 27, 2023
California
1 review
0 helpful votes
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Jewelry is good quality and even more beautiful in person. Will definitely be ordering again in the future.

Date of experience: February 27, 2023
California
2 reviews
0 helpful votes
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Piercing bars were wrong size and the cap was lost soon after I put them in

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2023
Ohio
1 review
0 helpful votes
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So much to select from
March 29, 2023
Updated review

So much to select from. Really love the choices I wish you had pictures of how these earrings look on and which piercings they best fit.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2023

So much to select from
January 30, 2023
Previous review

So much to select from.

Date of experience: January 30, 2023
Washington
1 review
0 helpful votes
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Very happy with how fast the shipping process was. My packages arrived in about a week which was earlier than I expected. Everything came in cute baggies all separate. The jewelry is good quality and I overall am very happy with my experience.

Date of experience: February 26, 2023
Ohio
1 review
0 helpful votes
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Great experience!
February 26, 2023

Great experience! Everything was just as beautiful in person as they were in the pictures

Date of experience: February 26, 2023
Pennsylvania
1 review
0 helpful votes
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I would shop here again
February 26, 2023

I would shop here again. The delivery was quick and the pieces are high quality.

Date of experience: February 26, 2023
Canada
1 review
0 helpful votes
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One of the items broke and they offered a replacement.

Date of experience: February 26, 2023
Kentucky
1 review
0 helpful votes
Follow Trey C.
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All my merchandise came in quickly and just as I expected.

Date of experience: February 26, 2023
GB
1 review
0 helpful votes
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Great products, delivery and quality
February 26, 2023

Great products, delivery and quality
I will definitely be ordering again x

Date of experience: February 26, 2023
California
1 review
0 helpful votes
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Love my new rings, perfect size for me and they look great

Date of experience: February 25, 2023
Canada
1 review
0 helpful votes
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Experience was good I would order again just maybe not an internally threaded piece next time

Date of experience: February 25, 2023