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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,496 reviews

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GB
1 review
0 helpful votes
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Great products, delivery and quality
February 26, 2023

Great products, delivery and quality
I will definitely be ordering again x

Date of experience: February 26, 2023
California
1 review
0 helpful votes
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Love my new rings, perfect size for me and they look great

Date of experience: February 25, 2023
Canada
1 review
0 helpful votes
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Experience was good I would order again just maybe not an internally threaded piece next time

Date of experience: February 25, 2023
Canada
1 review
0 helpful votes
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I ordered the wrong size they were too small and they gave me a store credit to order more

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 25, 2023
West Virginia
1 review
0 helpful votes
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Amazing service & products!
February 25, 2023

Amazing service & products! Will continue to get my body jewelry from this site. Thank you!

Date of experience: February 25, 2023
Missouri
1 review
0 helpful votes
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Date of experience: February 25, 2023
Michigan
1 review
0 helpful votes
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Everything went great!
March 26, 2023

Everything went great! I was able to purchase everything with no problem!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 24, 2023
Idaho
1 review
0 helpful votes
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Prices were amazing and shipping was a day early, very happy.

Date of experience: February 24, 2023
Michigan
1 review
0 helpful votes
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Site was easy to navigate, timely order updates, and great shipping

Date of experience: February 24, 2023
Louisiana
2 reviews
0 helpful votes
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Shopping with body candy is convenient
February 24, 2023

Shopping with body candy is convenient. However it does not make sense for me to keep shopping with you all if the products are going to break before I even have a chance to use them.

Date of experience: February 24, 2023
Ohio
1 review
0 helpful votes
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I love the deals you guys always have & enjoy getting coupon codes. It's hard to find a trusted site for body jewelry so it's nice to have a site that i can trust for quality jewelry that's also cute

Date of experience: February 23, 2023
Georgia
1 review
0 helpful votes
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Shipping was fast and I loved all the products. I get lots of compliments on the jewelry I bought

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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Good good, i think its pretty silly that they couldn't leave my order at the apartment buildings mail room and i had to pay extra to get it redelivered but you know it happens

Date of experience: February 23, 2023
Ohio
1 review
0 helpful votes
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Overall my experience was good
February 23, 2023

Overall my experience was good. Body candy has great quality.

Date of experience: February 23, 2023
Massachusetts
1 review
0 helpful votes
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Easy to navigate
February 23, 2023

Easy to navigate. Lots of discount codes offered. Super fast shipping. Will buy again.

Date of experience: February 22, 2023
Georgia
1 review
0 helpful votes
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Fantastic communication and customer service! Will definitely be ordering again and again!

Date of experience: February 22, 2023
Canada
1 review
0 helpful votes
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I've gotten all my belly rings from body candy no issues at all love it all!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 22, 2023
Missouri
1 review
0 helpful votes
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My experience was awesome will be coming back soon

Date of experience: February 22, 2023
Kansas
1 review
0 helpful votes
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I really like the jewelry, but it can be a bit uncomfortable for bigger sized bodies

Date of experience: February 22, 2023
Washington
1 review
0 helpful votes
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My order came exactly on the promised delivery window time, I love the body jewelry.

Date of experience: February 22, 2023