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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
257
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Getting the boat out of winter storage and tuning it up, i found a missing gasket on the engine airbox. The boat and engine are 26 years old so parts can be problematic at times. The engine is a Mercury 2 cycle, 3 cylinder, 40Hp. Got the part number from Mercury and started around to my usual local part suppliers. Nobody had them in stock but could order them from the factory and have them in 10-12 days. I had checked Boats.net and their price was a little better than my local suppliers and their delivery promises were a bit more optimistic than ordering from the factory. So I figured what the heck, I'll give Boats.net a try.

I placed the order the morning of March 23,2026 and it was delivered at 8am on March 26,2026. Needless to say, I was impressed! Especially that it was delivered by a man in a nice, new Cadillac.

I don't think Boats.net would want me to hold them to that level of performance on every order but it was outstanding. The order was for $5 worth of gaskets and they could have just as easily slipped them into an envelope and put a postage stamp on it. Instead, the impression of their order entry and processing system this order gave me is that I will have no question about using them again and recommending them to others.

Date of experience: March 28, 2026
Georgia
1 review
0 helpful votes
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Lots of Yamaha OEM parts with great pricing and discounts.
Shipping was phenomenal, arrived earlier than said and well packed!

Date of experience: March 24, 2026
North Dakota
1 review
0 helpful votes
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Easy to navigate
March 24, 2026

I have used boats. Net several times. There web site makes it fairly easy to navigate to look up parts. I have also called in the past and they are very helpful. Unfortunately for me, parts are getting harder to find for my 1997 Honda 90 hp outboard. No fault of boats.net either. They are my go to online shopping for motor parts. Fair price and shipping is fast.

Date of experience: March 23, 2026
Texas
1 review
0 helpful votes
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My GoTo site for Yamaha OEM Parts
March 22, 2026

I've been buying from Boats.net for at least 8 yrs. Easy website to use with great schematics. Shipping has always been very timely and reasonable prices as well.

Date of experience: March 22, 2026
1 review
0 helpful votes
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Wrong parts twice
March 18, 2026

After receiving the wrong parts I contacted customer service and explained the situation and was sent a return label. While on the phone with customer service I ordered what was supposed to be the right part and somehow was again sent the wrong part. Not sure what the issue is but this is unacceptable!

Date of experience: March 18, 2026
Partzilla - Boatsnet S. — Boats.net Rep
1 week ago

We’re really sorry for the frustration this caused. Having it happen twice, after contacting customer service, is absolutely not the experience we want for our customers.

We’ll review your order and ensure it’s shipped to you promptly. We’ll also take a closer look at what went wrong here to prevent this from happening again.

We appreciate your feedback and the chance to fix this.

Georgia
1 review
0 helpful votes
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G3 rider
March 9, 2026

Outstanding service! Great technical support! Rapid shipping and delivery! Highly recommend Boats.net to everyone!

Date of experience: March 9, 2026
1 review
0 helpful votes
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Very Efficient
March 9, 2026

Prompt and efficient. Went through another dealer and even though I gave them the correct part number, they sent me a different part. Boats.net got it right the 1st time

Date of experience: March 9, 2026
1 review
0 helpful votes
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Honda mower parts
March 8, 2026

Local mower shop back ordered my part. Still not available after one month and no projected delivery date. I then ordered the OEM part from Boats.com on a Monday and it was delivered the following Saturday.

Date of experience: March 8, 2026
Florida
1 review
0 helpful votes
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As advertised, quick shipping and quality correct parts.

Date of experience: March 8, 2026
1 review
0 helpful votes
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Had everything I needed to rebuild the lower unit and carbs on my 1999 Yamaha 40hp outboard. Customer service folks I talked with and asked questions were very nice and pleasant to deal with. Shipping was pretty quick too. Overall great experience

Date of experience: March 3, 2026
1 review
0 helpful votes
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Boats. Net has the best designed website for identifying the exact parts that you need and the checkout process is easy to follow and complete.

Parts shipped the same day, and they arrived in perfect condition.

Date of experience: March 4, 2026
Missouri
1 review
0 helpful votes
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Awesome customer service
March 3, 2026

Boats.net always comes through for us here at Lewis Boats. Always friendly, items show up on time sometimes earlier than expected. They even sent us a swag pack!

Date of experience: March 3, 2026
Alabama
1 review
0 helpful votes
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Great service, terrible shipping
March 1, 2026

Boats.net has always had my needed parts, at comparable pricing. Prompt service, very quick at shipping the product. Only bad thing in shipping is using, USPS for carrier. Very unreliable shipping source.

Date of experience: February 25, 2026
California
1 review
0 helpful votes
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Website is easy to navigate, appreciated the free delivery plus an inexpensive cost adder for expedited delivery.

Date of experience: February 27, 2026
Tennessee
1 review
0 helpful votes
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At my door 2 days later
February 26, 2026

Had the parts I needed in stock. Was only expecting it to have certain parts in the package, but it was the whole set for the piston. And then was on my doorstep 2 days later! The fast shipping is what I like the most.

Date of experience: February 26, 2026
Texas
1 review
0 helpful votes
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Yamaha parts tilt and trim reseal
February 25, 2026

Easy to order needed parts. Have oem parts break down that shows all of the parts you can choose from
Parts are in groups that make it easier to find.

Date of experience: February 25, 2026
Georgia
1 review
0 helpful votes
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Customer
February 24, 2026

Parts have not been delivered lost by shipping company, boats.net rep would not re-ship unless we placed a new order.

Date of experience: February 20, 2026
Texas
1 review
0 helpful votes
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Mercury Outboard Parts
February 24, 2026

Ordered several parts for a 1995 Mercury outboard that are difficult to find elsewhere. The parts were reasonably priced, delivered on time, and shipped in a very strong box to prevent shipping damage. I was totally impressed.

Date of experience: February 24, 2026
North Carolina
1 review
0 helpful votes
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Life saver!
February 24, 2026

I called to see if y'all really did have the backordered parts I needed in stock and you really did... Guy on the phone was super helpful too. Excellent customer service all the way around, Thanks!

Date of experience: February 24, 2026
North Carolina
1 review
0 helpful votes
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Lower unit seal rebuild
February 23, 2026

Purchased lower unit oil seals top and bottom and all water pump parts for my Tohatsu 20 hp, used standard shipping and the parts were delivered within 3 days. All parts fit as they should, I will be using Boats.Net again for any other parts I need in the future!

Date of experience: February 23, 2026