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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
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The online process of identifying the parts I needed based on my outboard engine's serial number was easy. The item was shipped very quickly via UPS, and I received regular emails regarding the status of the shipment. Overall, great experience buying from Boats.net
Parts were delivered in a timely manner & were the correct parts I needed.
The box the parts come in is usually flimsy & rips easily - have lost small parts in past shipments due to this. Please use stronger boxes.
Yamaha oil filters - I usually order these in piece quantities of 10, however they're always put loose into the box, & arrive with damage to the individual packages - perhaps you could send these in the 10-piece packaging?
Right parts that work great also the time to receive parts is the best
Had the pieces I needed and were able to deliver in a timely manner.
Every time I need parts for my outboard motors (twins) Boats.net has them and they ship fast keeping me enjoying my time on the water.
The experience (including a call after receiving the part I ordered for further guidance) was exceptional…except for the amount ($) for shipping for one small item I ordered. Thank you!
I received great service from boats.net I received the wrong part however they made the return process painless. 5 star IMO
Excellent service, ordered a few items to service and tune up my Honda 60 hp efi outboard Boats.net processed and shipped items immediately.
Very cooperative and helpful. Ordered parts that we're supposedly on back order from Mercury and Boats.net had them in there warehouse.
I received a damaged part, I gave them a call talked to George he checked the order apologized and shipped out a another one.
Thks George
Ordered some harder to find parts and they were in stock and arrived quickly.
Fast easy to use had the part that I needed got it on time
Order new boat ignition key and received it in a timely manner
Great experience, could actually call and speak with someone without pressing a million numbers, shipping was fast.
Will use again...
The fast shipping and tech support is great with Boats.net. I had issue on what part to order, contacted Boats.net via text, a short time later, received text with the part number I needed. It was an exact fit, my boat is back on the water.
Boat.net is a great company to do business with.
Answer: Please contact [email protected] or call him at 863-232-5661 ext. 102 he can assist with your options
Answer: Thank you for your recent inquiry with www.boats.net regarding the Yamaha motor priced below Yamaha T9.9XWHB High Thrust 9.9HP, 25", Tiller handle, Electric/Rope Start, Power Tilt Price: $2,898.63 MSRP: $3,760.00 Or 2017 Scratch & Dent (Crate Damage Only) Yamaha T9.9XPHB High Thrust 9.9 HP, 25" Shaft, Tiller, Electric, PT&T, High Thrust Price: $3,019.01 $2,680.42 MSRP: $3,760.00 **Avaialble Yamaha requires Boats.net to ship Yamaha outboards to an authorized dealer's location to complete a proper pre-delivery inspection (PDI) on all of their tiller handle motors. Yamaha Dealers charge a fee to complete the PDI. Boater's World (DBA Boats.net) is an authorized Yamaha Marine dealer and is authorized to sell and service Yamaha Marine outboards, watercraft's, products and parts. Our fee of $90.00 will be charged for the PDI if your motor is picked up here at our facility. Your sales person can help you locate a dealer nearest you or explain the process if the motor is picked up here in Lake Placid, FL 33852. There is no sales tax on motors shipped out of the State of Florida. We thank you for choosing Boats.net for all your boating needs. Please do not hesitate to call or email me with any questions. My number is below.
Answer: Hahajaha. If you need it that bad, buy it and wait.
Answer: Hello Apiline! What country are you looking for? We sell parts to 120+ countries; hoping we are able to help you out. Please email [email protected] and we'll do our best to help you.
Answer: All you need is the gasket kit... n... YouTube... YouTube has guided me through my project boat...
Answer: Thank you for your interest in our company. I regret to inform you that we do not have any stores in Europe. However, we do ship worldwide. Please feel free to email our parts team at [email protected] a parts list, and we will gladly quote you a cost to ship overseas. Should you have any further questions or suggestions please feel free to contact us.
Answer: Thank you for your interest in our company. I regret to inform you that we are not currently offering any promotional discounts on our website. We do offer a price match guarantee on all of our OEM products.

