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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
260
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Great availability and prices
November 5, 2024

Quickly found what I needed, ordered and received product within a short time.

Date of experience: November 5, 2024
Illinois
1 review
0 helpful votes
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Ease of ordering product
November 5, 2024

It is very easy to order parts on the web site. If I have any questions I call and talk to a person that is very helpful with my questions. I will continue to use Boats.net

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
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Convenient and fair prices
November 5, 2024

Always gets me the parts that i need quickly and for affordable prices.

Date of experience: November 4, 2024
Tennessee
1 review
0 helpful votes
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Boats.net is my go to for parts.
November 5, 2024

Parts are easy to find, the diagrams are such a huge help! Anytime I need to order parts I come straight to boats.net and find what I need.

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Fair prices and quick shipping.
August 31, 2024

Everything I needed for annual maintenance on my Yamaha 225 SHO was reasonably priced and in stock. My order was shipped fast and was packaged well.

Date of experience: August 30, 2024
Iowa
1 review
0 helpful votes
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Quick service
August 30, 2024

Quick service and speedy shipping fair prices quick service and speedy shipping fair prices

Date of experience: August 30, 2024
Massachusetts
1 review
0 helpful votes
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Outboard parts
August 30, 2024

Rebuilding a Suzuki 115 4 stroke. So far all my purchase's have been seamless. Great products and service.

Date of experience: August 30, 2024
Colorado
1 review
0 helpful votes
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Very easy to deal with
August 30, 2024

Whenever I call to ask a question, answer it quickly and above my expectations.

Date of experience: August 30, 2024
Pennsylvania
1 review
0 helpful votes
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Oil pump
August 27, 2024

All good quick delivery and easy to find parts on website

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
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Online Ordering Review
August 27, 2024

Always able to find what I am looking for and check out experience is fast and easy.

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
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All is Well
August 24, 2024

After my initial poor review due to not receiving my parts, I called Boats.net and I had no problem speaking with a representative and my parts were immediately sent out agains. I received the parts in two days. Also, I did eventually receive the original order, and returned them to Boats.net.

Date of experience: August 24, 2024
Georgia
1 review
0 helpful votes
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Not Impressed
August 22, 2024

Paid Extra for shipping and still took 5 days to get. It was only 2 small bearings they weighed less than a pound.

Date of experience: August 22, 2024
Florida
1 review
0 helpful votes
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Great service
August 15, 2024

Quick delivery, exactly what the description says, great customer service

Date of experience: August 15, 2024
New Jersey
1 review
0 helpful votes
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Fuel line
August 15, 2024

Love the detailed parts breakdown. It was easy to verify the fuel line I needed. Price was competitive. Shipping was prompt.

Date of experience: August 15, 2024
Massachusetts
1 review
0 helpful votes
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Good transaction
August 12, 2024

It was a very easy order and quick delivery of a hose for a fuel tank. Though a bit pricey, I am satisfied with the quality, and happy to know where to go in the future.

Date of experience: August 12, 2024
Wisconsin
1 review
0 helpful votes
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Ordering Tohatsu Parts
August 12, 2024

Online parts information was customized to my engine. Parts diagrams were excellent and easy to use. Standard delivery was about 4 business days by mail. Parts were original equipment or equal quality and fit. I am very happy with the whole experience and am ordering again.

Date of experience: August 12, 2024
North Carolina
1 review
0 helpful votes
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Great product
August 9, 2024

Product fit perfectly! Shipped fast will do business again

Date of experience: August 9, 2024
New York
1 review
0 helpful votes
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Mercury parts
August 9, 2024

Great site. Easy to navigate. Quick shipping. Have used boats.net in the past.

Date of experience: August 9, 2024
North Carolina
1 review
0 helpful votes
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Bimini part
August 5, 2024

Looks right and arrived in a timely manner. Will be installing soon. Thanks.

Date of experience: August 5, 2024
Mississippi
1 review
0 helpful votes
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Great service
August 3, 2024

Fast & great service get parts send fast & shipment is fast

Date of experience: August 3, 2024