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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
259
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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They have what I need.
February 11, 2025

The parts diagrams and good inventory are coupled with prompt service. I have been able to get parts in one place at reasonable prices.

Date of experience: February 11, 2025
Tennessee
1 review
0 helpful votes
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Great parts source for my boating needs
February 11, 2025

Easy to navigate through the website. I really appreciate the parts diagrams

Date of experience: February 11, 2025
Connecticut
1 review
0 helpful votes
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Knowledgeable and friendly
February 11, 2025

There are very few places where you can call and get people that want to help you and make you feel like you're not being rushed.
It's a pleasure working with the boats.net team and their website is very easy

Date of experience: February 11, 2025
Georgia
1 review
0 helpful votes
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Right parts
February 10, 2025

Had ordered from other source and came in wrong. Wrong parts dont help me at all.

Date of experience: February 10, 2025
Florida
1 review
0 helpful votes
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Right Part, In Stock
February 9, 2025

The throttle position sensor for my older Mercury outboard was "back order" locally. Boats.net had it in stock and shipped it out promptly. Very pleased.

Date of experience: February 9, 2025
Florida
1 review
0 helpful votes
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Appreciate your prompt parts delivery. I would have expected the repair kit to include the lower water pump housing gasket. No real issue as I can reuse the old one. What is the recommended gear oil for my '89 4hp 6EO Yamaha? Thank you, Doug Forti

Date of experience: February 8, 2025
Utah
1 review
0 helpful votes
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Amazing Customer Assistance
February 5, 2025

I have a 2008 Legend Bass Boat with Mercury 225 Optimax and finding the right parts can be difficult. The customer service rep walked me through multiple parts diagrams and cross referenced the Mercury website to make sure I had the exact right parts and also made helpful maintenance recommendations for me as well. I would highly recommend Boats.net and will be asking for Dale next time I am ordering anything for my boat. It was sincerely the best customer service experience I have had in years.

Date of experience: February 5, 2025
Washington
1 review
0 helpful votes
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All around great experience
February 5, 2025

Love this place. Tons of available parts, website is thorough and easy to use, kept informed on status of purchase from ordering to shipping to tracking. Pricing is very competitive. Have ordered many times here. It is now my first stop when needing parts.

Date of experience: February 5, 2025
Florida
1 review
0 helpful votes
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Impeller kit
February 4, 2025

Fulfillment was quick and shipping was fast.
Great OEM product for a fair price.

Date of experience: February 4, 2025
Florida
1 review
0 helpful votes
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Delivery shipping
February 4, 2025

I paid extra for 3 day shipping it took over a week to get my item. Then when I called they said i did not pay for 3 day shipping. I paid $11.47 for the 3 day shipping, it took a week.

Date of experience: February 4, 2025
Connecticut
1 review
0 helpful votes
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Great Commercial Account Department
February 3, 2025

Recently had to return a couple of items ordered in error, the commercial account team is always there to help us with whatever we need! Thank you!

Date of experience: December 27, 2024
Texas
1 review
0 helpful votes
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All good
January 29, 2025

Was easy to look up products and parts and liked the up dates on shipping and notice of delivery. And the customer service on phone was good as well.

Date of experience: January 29, 2025
Massachusetts
1 review
0 helpful votes
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Went to a large local Honda dealer for snowblower shear pins. They hand made a package of assorted nuts and bolt including the shear pin I wanted and tried to over charge me by 8 times more. I left and bought them on line and what I needed for a lot less.

Date of experience: January 21, 2025
Connecticut
1 review
0 helpful votes
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Easy and quick
January 24, 2025

Easy to understand blowup diagrams and find parts for the DIY person looking to repair and order parts.

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Nissan 9.9 parts
January 22, 2025

Easy to order fast shipping online parts diagram very helpful

Date of experience: January 22, 2025
Florida
1 review
0 helpful votes
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Shipped fast!
January 22, 2025

In the Bahamas with my recoil start broken boat.net got the part out fast

Date of experience: January 22, 2025
Alabama
1 review
0 helpful votes
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Great job
January 14, 2025

Best wrapped for delivery of rods I have seen. Well protected.

Date of experience: January 14, 2025
Florida
1 review
0 helpful votes
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Quick shipping
January 5, 2025

We purchase parts for motors from them that are usually hard to find and they always have quick shipping.

Date of experience: January 5, 2025
Florida
1 review
0 helpful votes
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Excellent
January 3, 2025

Quick shipment- good prices. Shipping costs however should be lowered Paper gaskets do t cost $8 to ship!

Date of experience: January 3, 2025
Florida
1 review
0 helpful votes
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Great Site and Customer Service
January 3, 2025

I use boats.net to find parts for my Honda 200 outboard and they always seem to have the things I need in stock. Even if they don't, they are able to get them quickly and ship them. Fantastic resource for any boat owner.

Date of experience: January 3, 2025