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Boats.net

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
258
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Fast shipping and responsive staff
March 19, 2025

Ordering and creating an account was a breeze, and they had pretty much everything I needed that can be found anywhere.

Date of experience: March 19, 2025
Hank E. — Boats.net Rep
12 months ago

Glad our team could help you get your order sqaured away. We appreciate your business.

Illinois
1 review
0 helpful votes
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Nissan water pump kit!
March 18, 2025

Took my time and got it done. I will be getting any and all parts from now on from Boats.net thank you for a great site.

Date of experience: March 18, 2025
Hank E. — Boats.net Rep
12 months ago

We look forward to helping you again! Thanks for your business!

New Hampshire
1 review
0 helpful votes
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All around just Great
March 18, 2025

Easy to lookup part (s), accurate inventory and easy to order. The fast order processing and shipping is just perfect, icing on the cake!

Date of experience: March 18, 2025
Hank E. — Boats.net Rep
12 months ago

If you found it easy that's great. It shouldn't be hard to find what you need, but if you ever have questions, give us a call.

New York
1 review
0 helpful votes
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In addition the parts that I used apparently took 2 weeks. But they said it would be next day. If I knew it was going to take two weeks I would have found it elsewhere. Instead paid 30 bucks for shipping for a waste

Boats.net attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2025
Minnesota
2 reviews
0 helpful votes
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Boats.net has been my go to for my outboard parts. There's a great selection of what I need for my envinrude and so far they have been the cheapest option both part and shipping wise.

Date of experience: March 15, 2025
Hank E. — Boats.net Rep
12 months ago

We appreciate you choosing us for your Evinrude parts. Thanks for your bsuiness!

North Carolina
1 review
0 helpful votes
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None
March 15, 2025

Ordered part for older outboard engine. Received part in 3 days and it fit perfect. Thanks

Date of experience: March 15, 2025
Florida
1 review
0 helpful votes
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A++++
March 13, 2025

Excellent experience. You guys are the best. Parts arrived earlier than expected.

Date of experience: March 13, 2025
Connecticut
1 review
0 helpful votes
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Better service than dealer
March 13, 2025

Ordered parts from my outboard. Received promptly in order was accurate. Enjoyed my experience.

Date of experience: March 13, 2025
Florida
1 review
0 helpful votes
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Great Service
March 12, 2025

Ordered parts and received in 2 days, for cheaper than any Dealership and had them installed before the dealership could get the parts.

Date of experience: March 12, 2025
Georgia
1 review
0 helpful votes
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Bass Boat Maintenance
March 12, 2025

Fantastic service, easy to contact, fast shipping, great people to deal with.

Date of experience: March 12, 2025
Texas
1 review
0 helpful votes
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Evenrude parts
March 12, 2025

Website was easy to navigate
One of best experiences I've had
Looking for what I needed was easy
Will be recording them to my friends

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
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Boat parts
March 10, 2025

Items arrived fast packaged well thank you and will buy from again. Highly recommended 😀

Date of experience: March 10, 2025
Texas
1 review
0 helpful votes
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Flawless transaction
March 10, 2025

I forgot to add a gasket on an order. I called and the CS rep handled it with no issues at all it arrived on time and the repairs were not delayed at all. Thank you boats.net

Date of experience: March 4, 2025
Massachusetts
1 review
0 helpful votes
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Good quality materials
March 9, 2025

The right parts for my engine the first time around. Great customer service and support.

Date of experience: March 9, 2025
California
1 review
0 helpful votes
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Left items in cart and saved list. They remained. This did not happen with partsvu. Products were in stock and delivered within days. Very easy and simple

Date of experience: March 8, 2025
Massachusetts
1 review
0 helpful votes
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Easy site to navigate good prices
March 8, 2025

Been buying from here for a couple of years and will continue.

Date of experience: March 8, 2025
Missouri
1 review
0 helpful votes
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90hp mercury
March 7, 2025

Can find most if not all parts using boats.net website. When I do need to talk or chat with them, I get what I need

Date of experience: March 7, 2025
Wisconsin
1 review
0 helpful votes
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I don't like doing these
March 5, 2025

I received products that I ordered, didn't take very long and am satisfied

Date of experience: March 5, 2025
Florida
1 review
0 helpful votes
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Honda Parts
March 5, 2025

Hard to find parts in my area. Fast and reliable parts available.

Date of experience: March 5, 2025
Hawaii
1 review
0 helpful votes
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Gaskets for Honda 50
March 5, 2025

All parts in stock and shipped quickly, arrived earlier than expected.

Date of experience: March 4, 2025