BluehostReviews 21,468

It is effortless to purchase hosting and domain on Bluehost and I am glad that there is no hurdle I found during this process.

The server is getting down from time to time which is not stable for my website.

It's been really hard to use so far.
The page has so much information and it's hard to determine what plugins and additions are necessary and which are optional.

To be honest... you guys really need to work on the online documentation. I found it was completely wrong relative to instructions for assigning and/or transferring pre-owned externally registered domains.

The support offered online, through social media and the most likely links are horrendously staffed or not staffed at all. It's hard to tell since response time is either non-existent or DAYS (not hours) in coming.

The product/services sold are top-rate. And when Customer Support FINALLY is available to help, they are knowledgeable and (t least in my case) professional... because some customers, like myself are so irate (due to the really slow response times, confusion over incorrect/inadequate online documentation, and just feeling ignored throughout BlueHost support portals) that they may not be the most polite to the poor Service Reps once one is available. Customer Service work is not easy. Dealing with the public... is not easy. Kudos to Ahkil and Anupam for maintaining their cool and professionalism, and making me feel as if they actually understood my frustration. Because of them... I am still a Blue Host customer.

If it wasn't for the initial totally horrible customer service interactions I would rate my BlueHost experience 5 star.

Great. Fine by me so far. Only thing lacking is a free SSL

I have had numerous problems which i have contacted support regarding several times and its none of it has been resolved. I have an open case that was given the higher up team yesterday and despite being in contact with them twice 24 hour later Im still having the same issue

Bad. Very slow UI, when signing up an automatic domain was generated without me choosing anything. Free domain had to be requested through support.

Very slow performance even withi minimal theme features. Would I choose bluehost again? Totally no.

I've been pretty busy lately, so it was nice to see that Bluehost had already migrated our website from our old host in just a few days.

In general, all is fine and there is no problems.
There is fast response when face problem

Blue host has just in the last hour stopped responding multiple times and hasn't saved any of the work I have done and I am very frustrated

I haven't really worked towards taking this to a level where I would encounter problems as such. I hope it stays that ways.

Bluehost is great -- very reliable; and when I've needed to make a call, the responsiveness has most often been a team effort. I have never been disappointed.