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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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I am furious that you have made an update that has cut off my email from my computer, but also I can't even log in from my laptop on the internet.
My only problem is when I open bluehost page to login my laptop internet security system shows a message saying"can't guarantee authenticity of the domain"
Hi Stuti,
You should give our support a call to see if they can look into that. Thank you for the kind feedback!
Marissa
Customer Advocate at Bluehost
We have been trying connect on chat for support but non of time we get any responses.
My website has been down for 2 days. I have already contacted support through chat, but nothing has really changed. Now I can't even contact them.
Its been good but I would like some training videos or if they are available, where I can find them. Thanks so much.
Hi Sofia,
Thank you for the kind feedback!
Marissa
Customer Advocate at Bluehost
I want to terminate my account due to the three days blackout I experienced. I think a refund would be appropriate since you could not deliver what I paid for.
I have so many problems with Bluehost not in been here for a month I will be moving all of the sites and client sites before the renewal date.
Server speed down since 24 hours and continously getting 522 errors making it impossible to work on the site.
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Hi Rahul,
Thank you for the great review!
Marissa
Customer Advocate at Bluehost
Good good good good good good good good good good
Hi Opeyemi,
Thank you for the kind review!
Marissa
Customer Advocate at Bluehost
The learning process has been bumpy at times, but then again I'm not a tech person, I'm an author. Overall its been good. Still more to do though.
Hi Jackson,
Thank you for choosing Bluehost to be your hosting company!
Marissa
Customer Advocate at Bluehost
The hosting platform is incredibly slow
Repeated issues with email forwarding - delays of up to
Most of it is good; just a few staff I've interacted with don't know what they are doing.
Hi Rachel,
Thank you for the feedback!
Marissa
Customer Advocate at Bluehost
My experience with Bluehost has been great. Couldn't ask for more. A great price and for great service. One of the best offers for Hosting.
Hi Ernest,
Thank you for being apart of the Bluehost community!
Marissa
Customer Advocate at Bluehost
Bluehost is my favourite hosting service. Maybe some new UI optimisation will create a greate experience
Hi Belloula,
Thank you for the awesome feedback!
Marissa
Customer Advocate at Bluehost
I will not skip any survey from you, because Bluehost has become one of my favorite companies for ease of use of the services offered by the company. Therefore, these surveys help in the promotion and growth of the company and maintain the reputation of the company in the world of technology.
I will be a regular customer of Bluehost
Hi Abdulaziz,
Thank you for being apart of the Bluehost community!
Marissa
Customer Advocate at Bluehost
Sometimes I have connection problems or doesn't work properly. For example, my bank account is changed, I am trying to make a payment of my website but you don't accept it, why?
Great experience so far with the technical team in helping me clean my site
I had a good sales experience, and then went to transfer my website and didn't receive the help promised, and then the chat disappeared (it didn't time out). If I can't transfer my website, and don't receive the assistance I was promised, I'll need to get a refund, and yet I can't send an email? Gosh, what a disappointing experience.
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Hi Sarah,
Thank you for the great review!
Marissa
Customer Advocate at Bluehost