BluehostReviews 21,469

My email is not working over month, no support at all

Appalling service. The chat function does not even work. I have not been assisted even though I tried several times. It then has the audacity to ask me to rate the knowledge of the rep for a service I did not even receive! I am an international client therefore don't want to pay huge costs trying to phone internationally. Bluehost do not even have an international freephone support number. Non-existent customer service. This is not a company I would recommend to anyone.

My bluehost representative spoke excellent english, she was kind, patient and knowledgeable. She even stayed on the line upon my request to make sure I understood the process and how to do it myself. I have never had a better experience designing my website. Bluehost please keep up the GREAT work and never get rid of your phone line.

Page keep closing on log in. Received non payment message and paid at least 30 days ago.

The Blue Host representative was terrific. Shs was patient, listened to my concern and help me resolve the issue, which was probably not an issue other than my own ignorance. I was sorry that I was unable to complete the phone survey after the call but something happened to the connection and I was cut off. Probably of my own doing. Love Blue Host customer service!

I've contacted you multiple times and spent hours attempting to update my DMARC policy so my marketing emails can reach my audience. Over and over I'm told "we're working on it" and yet, it never is completed. It's been months - how many weeks can it possibly take?

Your customer service is horrific... you charged me a domain renewal fee because, the system did not process the transfer request before domain expired, Even after it was proven the request was made 30 days prior to the transfer. So, in order to transfer my domain, I had to pay the renewal fee and then pay it again to the other hosting company.

Many issues with the new platform, i had to contact tech support a few times to get some bugs taken care of.

Your services have been wack in recent times. I am tired, already!

I followed the prompts from the email reminder and didn't run into any issues.

You are already charging for my website and leave my information exposed unless I pay you more money. That is AWFUL. It's criminal. I will not continue with this platform because that is scummy.

You have not been helpful at all. I am still awaiting a refund and you keep debitting me without my cosent!

Like the new interface. Customer service is very good.

My site does not display a coming soon page, nor is this an easy to use drag and drop website builder. I was expecting a host with the tools and applications I had previously. The wordpress block system is not user friendly.

I love that I can get help in a timely manner. Everyone that I have talked to has been patient and helpful. Especially helpful for a beginner like myself. Thank you.