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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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I don't like the full page ad offering backup services when I sign in, and there isn't any decline or "no thanks: button where I can't easily exit the page!
Customer service was not the best or available when I started as a new website owner.
Blue host customer service did not announce that there was no customer service from word press to help build the website.
Stop trying to sell me things and check boxes by default that add services, forcing me to have to opt out.
Bluehost suport has not been able to help us after migrating our WP Professional Hosting site to VPS hosting - with nameserver issues and with server email not working (WP emails not sending)
I hate having to scroll down just to get past the advertisement for additional services to get to my account.
Too much sales promotion! I have what I need. I just want to get to my site. When I log in, it should take me directly to it.
Chat is too fast for us, no time to close ans the chat leave
Hadn't used the website during my off season. Was locked out, due to upgrades. Got me up and running again
I've been very pleased with using Blue Host. The only thing that could improve is I keep having these Russian spam emails post on my site. I mark them spam, but they don't stop, more keep coming. Otherwise, I'm totally happy with the site.
I was having diffilculty updating my website. Tech service was great and I was up and making changes rapdidly.
Not always as helpful as I would like. I pay for privacy but I'm still being contacted by third parties.
I have no idea what to do to retrieve email from the site.
Totally useless interface.
Getting into my account is easy, but some of the annual charges are way more than the introduction fees. This impacts me continuing service. I do like that I am given a heads up before I decide to continue service.
Easy to navigate and find the information I need.
I would like an easier way to access my email, like through Outlook. Roundcube is not that great.
Bull$#*! that I don't want to pay for is hidden and hard to turn off.
Whenever I needed help, customer services was always attentive.
My domain has issues sending emails that constantly end up in the Junk bin
I have problems with ssl, can't figure out why the email is not sent to my inbox
Worst webhost ever. Our side is redirecting. We were talked into buying a $500 site lock security package and after weeks our website is still being redirected with problems and no one will help.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members