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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I have had an overall great experience with Bluehost. There have been a few things that I couldn't figure out on my own and I have had to get in touch with customer service for help. I will say, I would like it if the customer service reps would explain what they did to fix things, and how they did it, because I personally would like to learn to be able to fix things myself in the future. But overall, still a very pleasant experience.
TERRIBLE customer service and countless mistakes made by them which have caused me to waste a ridiculous amount of time fixing, nobody speaks or understands English properly. Shockingly disappointed in your company, never once heard back from management about all the complaints i've put in.
My email has not worked for 2 days. YOUR website is not working properly, so cannot even make corrections there. The "call you back" customer service does not work - no one calls me back!
As a beginner, I thought the slow loading and down times as I was building my new website were my fault. It didn't take much research to see how many times BlueHost's server has been down, leaving customers in the lurch for hours. What's worse is that there's been no communication by BlueHost to users.
It's a bit scary for this non-techy granny. But I'm hanging in there.
A; tile hard to understand but a lot of help comes with bluehost there's stuff install learning
Good morning, the service is not optimal, especially since Friday, May 13, when they had problems, and currently I continue to show slowness in the servers and here in the company we are thinking of moving the page to another hosting.
Website helps little but the format
Is fairly easy to learn.
Technical problems takes too long to be solved, but people that help me they were good, kind, they fight to help you but sometimes problems just happens... I like Bluehost.
The downtime has been miserable with no communication
I've been using many hosting for years. Switched to Bluehost and was disappointed with how often either the hosting or the site stops working. Surprisingly, the weaker companies with which I worked in Ukraine are much more stable.
Cool and user friendly interface. Easy to navigate and also get adequate support
I am getting an error 522, Server not completing requests.
Also, *******@edenrockdivingcenter is rejecting emails.
Everything works, until you need support for activities which don't.
My website has been crashing a lot since I created it yesterday. Also it is extremely slow. I reach out to the chat support team but the person was not very helpful. So far it has be a stressful experience with bluehost.
My site needs to much maintenance and keeps crashing and I have to pay someone to fix.
Problem and issues after another including breaking my site and still no fix
Bluehost is a great experience but sometimes the site goes down & which bothers me as well as affects my work which is crucial to me
Hipjjfg hubbub yv. Bank. Gagne. Hha. Hhhv Hyundai. Huj
Quality of technical support has declined since I joined many years ago which I have been sorry to see.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members