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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Everything about this service is horrendous, including this forced review.
When I raised complaint for domain activate issue, 10 days passed, not yet fixed
Horrible UX - I've swtiched most of my sites to 10web
It used to be the best...not anymore
Too hard, with too many obstacles to get to my site
I have only had one good experience with tech chat. One guy last night ended the chat abruptly. I had a problem. The fix caused a bigger problem. My second problem was not fixed so I had support install a backup, Now the 1st problem is back
Blue Host is a good company and I am so happy to cooperate with them. I founded my website Heidi News with them three years ago, and I hope to continue to achieve success with them.
Access to the free info, great. Only, things have been upgraded, hence academy info would serve if it's based on the upgraded stuff we're interfacing with.
My site disappear without notice, weeks worth of work are gone... support did not help much... very disappointed.
Customer service goes above and beyond to answer all my questions. I never feel like I am sent to an FAQ page to figure it out for myself. Absolutely feel confident my websites are in good hands.
Very cheap security. It will be hacked easily and they will ask you for their paid service to remove the virus. Mad business. My 5 sites are gone.
If it was easy to change, I would. Bluehost has horrible customer service. Most of the time I can barely understand them.
I was billed 2 weeks before billing date, even though I marked my account as "do not renew automatically"!
The renewal fee is outrageously expensive, and was never mentioned when I signed up last year.
Then I was locked out of y account.
So disappointed from your service!
I don't like how I have gotten 15 calls today since buying a domain yesterday.
I feel strong-armed into your $15/mo. "privacy protection" when it's probably you that are selling my info to these so-called developers from overseas. Stop it. You got my money now, leave me alone.
ENDLESS ISSUES WITH YOUR EMAIL HOSTING! Causes me a lot of lost money and time! About to switch to something more reliable.
Poor user interface, can't find billing info, hard to transfer domain to other provider
I find the Bluehost website extremely unintuitive and confusing, and furthermore, I am unable to do some of the things I need to do.
Bluehost added all of these services to my account for auto renewal which I've never asked for and purposely deleted.
4 weeks - 34 phone calls between bluehost and sitelock and I'm still getting bounced around - back and forth and neither one of you can help! Worst experience ever and it's still not done!
Everything is working well and the customer support is excellent.
This is the only hosting where i continuouly have issues The only reason why i still have it is because i paid in advance
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members