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Bluehost

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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Canada
2 reviews
0 helpful votes
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I'm an Oracle software engineer turning blogger. Bluehost + Wordpress has been an awesome platform to learn and build my blog/website on, but I have much to learn still. I hope a growing reader base will keep me here for a very long time!

Date of experience: May 17, 2022
Hong Kong
1 review
0 helpful votes
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I am trying to fix someone elses website and finding your UI difficult to navigate

Date of experience: May 17, 2022
Colorado
1 review
0 helpful votes
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Keep getting notification from SiteLock that the SSL cert is missing from my site - christopherlawson.com.

Date of experience: May 17, 2022
Myanmar
1 review
0 helpful votes
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Very hard to find your billing section to halt automatic site renewals.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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Very difficult to navigate to find what I need. Older versions (years ago) much easier.

Date of experience: May 17, 2022
Nepal
1 review
0 helpful votes
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Every features works like a charm, and so is support.

Date of experience: May 17, 2022
Washington
1 review
0 helpful votes
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Hard to use
June 17, 2022

Hard to use. Can't modify or delete the theme and replace it once its published

Date of experience: May 17, 2022
Arizona
1 review
0 helpful votes
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May 18, 2022

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Date of experience: May 17, 2022
Kenya
1 review
0 helpful votes
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Work on downtime issues and slow server response so that my articles get indexed on Goole faster.

Date of experience: May 17, 2022
North Carolina
1 review
0 helpful votes
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Everything seems to work well
May 18, 2022

Everything seems to work well. Bluehost management doesn't constantly try to upset services, or insist upon any particular companies app or web service. With thier configuration of C-panel it is easy to install any app from social networking to education management. This is on shared hosting. This has given me the opportunity to try ideas and new programs before a formal release by any Vokoun Group Enterprise.

Date of experience: May 17, 2022
Nigeria
1 review
0 helpful votes
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Thanks and easy to use
May 18, 2022

Thanks and easy to use. Best for web hosting especially wordpress

Date of experience: May 17, 2022
Canada
1 review
0 helpful votes
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This has been a big and positive learning experience building my own website
And it continues...

Date of experience: May 17, 2022
Kentucky
1 review
0 helpful votes
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Since coming to Bluehost I am getting complaints not just from customers but also jetpack saying the site does not always load. I have contacted support a few times about this issue and keep being told everything is fine and it is not.

Date of experience: May 17, 2022
Arizona
1 review
0 helpful votes
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I like Bluehost a lot BUT the site has been down for several hours recently. This has interrupted my WordPress blogging

Date of experience: May 17, 2022
Louisiana
1 review
0 helpful votes
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Blue host is, without a doubt, the best company that offers the best value. In addition, their customer support is second to none.

Date of experience: May 17, 2022
Virginia
1 review
0 helpful votes
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Extremely poor performance on the jmlittletonart.com site, both in Wordpress and in an external browser. Images not loading in the browser, HTTP 522 timeout errors on the server. Verified from 2 different computers with 2 different ISP's: Verizon FIOS and Comcast. Both had the same issues. Called support several times, but received hardly any assistance.

Date of experience: May 17, 2022
New Zealand
1 review
0 helpful votes
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Support is amazingly helpful and has been what has got me through all the beginning stages of doing this for the first time. Everything was new for me and the stress was completely taken away knowing I had support on hand when I needed it. It's fantastic to know I can ask and will be attended to efficiently by professionals that know much more than me.

Date of experience: May 17, 2022
Canada
1 review
0 helpful votes
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Pretty great!
May 18, 2022

Pretty great! Actually amazing for the price point and the features you get. I wish some things were more accessible though through the UI.

Date of experience: May 17, 2022
Singapore
1 review
0 helpful votes
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I feel the fast speed and best experience so far..

Date of experience: May 17, 2022
Michigan
1 review
0 helpful votes
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Excellent customer service
May 18, 2022

Excellent customer service. Easy to contact. Easy to get the right assistance.

Date of experience: May 17, 2022