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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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My website and email have been down this week and I have reached out to support multiple times with no resolution. I am so so so ready to move on to a more helpful provider.
My site has been slow and customer service has been horrible. I've gotten hung up on multiple times and an agent even left a chat causing the next agent to apologize for him. I'm definitely cancelling the service.
Slow performance. Updated email storage. Has not worked so far.
Very, very, very, very bad information provided for email setting on Outlook.
Also the file downloaded that i supposed to do an automatic setting for the email it was recognized as a virus.
The service is good but it should have a terminal.
Forms don; t work and all BH tech wants to do is have me pay Blue Sky $139 per mo. For support. I may cancel.
Awesome! It serves my needs both for personal use and professional.
The experience could be much better if the website was more quick.
Overall, the platform is great. The customer service is great. Maybe an easier way to contact customer service would be great.
I do not like the Word Press program. I want to transfer my website to Shopify.
The non-native English speakers have no clue what I'm talking about. I've tried three sessions and this is literally soul-crushing.
Solid customer service when things go sideways. Happy I moved!
Takes forever for home page to come up, then after trying three times to go to checkout for an SSL cert (with badge showing in cart) the cart is always a blank screen. Chat not easily found, and hacks happening daily, and this page behavior doesn't inspire confidence.
4 stars because the UX when deleting a domain is not great. I get some error messages, my completed action is nondescript and twice I've been rerouted to home now. The feedback should be more obvious and the routing should take me back to where I've been managing my domains.
Customer service is great, but the site gives me issues.
I always have trouble with with Bluehost. I've had to reach out to get something technical fixed numerous times and it's really frustrating. I even considered a different hosting
Overall good experience but i have had a few times that my site was down. It also loads very slowly
I started to set up a website after purchasing a hosting plan. But the website builder option disappeared, and now I'm left with meager wordpress themes that are difficult to customize or delete.
I have a receipt for a domain, but can't access. Keeps going to another domain that I purchased
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members