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Bluehost

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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Florida
1 review
0 helpful votes
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I recently had a connection issue that lasted for about three days and your AI algorrythm must have noticed and alerted someone to fix my problem... All these happened and I did not have to request support.
Thanks for the good service.

Date of experience: May 18, 2022
Illinois
1 review
0 helpful votes
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Website is great
May 19, 2022

Website is great. I'm learning a lot and I sometimes make it difficult.

Date of experience: May 18, 2022
Singapore
1 review
0 helpful votes
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Idk this is ok berrta sadfaksjg jgaslknfda asdjfaksnfs

Date of experience: May 18, 2022
AE
1 review
0 helpful votes
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Good good good good good good good good good good good good good good good

Date of experience: May 18, 2022
Florida
1 review
0 helpful votes
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It is ok, i had a few issues creating my page but it seems to be ok now

Date of experience: May 18, 2022
Washington
1 review
0 helpful votes
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No issues
May 19, 2022

No issues. Easy to navigate and use for our small business' site.

Date of experience: May 18, 2022
North Carolina
1 review
0 helpful votes
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Exceptional customer service and professional guidance, along with top-notch assistance in developing a highly creative, intentional and well-received blog and website. A go-to for all online business needs. Thank you, BlueHost!

Date of experience: May 18, 2022
Alabama
1 review
0 helpful votes
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The website is confusing and user friendly for beginners.

Date of experience: May 18, 2022
Chile
1 review
0 helpful votes
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Traductor al español en los correos por favor

Date of experience: May 18, 2022
Pennsylvania
1 review
0 helpful votes
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After I rest the password I did not received an email and rested again thanks

Date of experience: May 18, 2022
KR
1 review
0 helpful votes
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Good
May 19, 2022

----------------------------------------------------good

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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Good!
May 19, 2022

Good! Overall this is a good service at a reasonable price.

Date of experience: May 18, 2022
South Carolina
1 review
0 helpful votes
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Keeps giving an error message that page is not responding when I am trying to edit my blog.

Date of experience: May 18, 2022
Canada
1 review
0 helpful votes
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Constant hacks, constant problems with needing to pay more or prompt for features to work

Date of experience: May 18, 2022
GB
1 review
0 helpful votes
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All good just an update needed to do, so thats why i am on it

Date of experience: May 18, 2022
North Carolina
3 reviews
0 helpful votes
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I'm having trouble learning the wordpress software. I'm impatient and have a hard time going from the videos to the page.

Date of experience: May 18, 2022
Nevada
1 review
0 helpful votes
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Struggling to get my website up and its very confusing

Date of experience: May 18, 2022
Illinois
1 review
0 helpful votes
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I am not sure the product was delivered as originally sold.

Date of experience: May 18, 2022
Washington
1 review
0 helpful votes
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Trouble accessing my new site without logging in to wordpress

Date of experience: May 18, 2022
District of Columbia
1 review
0 helpful votes
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I am having problems installing a premium theme and am frustrated.

Date of experience: May 18, 2022