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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Kind of hard to navigate and slightly confusing but otherwise not too bad
Ridiculous lack of customer service and support would be put to better work burning piles on the sidewalks.
For some reason... my FTP does not want to work. I've waited 2 hours so far and still Dreamweaver won't connect to my FTP!
I Am LIVID that for the past 2 years we routinely have redirects spontaneously disappear. Nobody at Bluehost support has been able to help.
Website has been performing great without any issues
I renewed my payment this year including SSL certificate but my site keeps showing not secured at the address bar.
Tech support rep wouldn't listen to my problem. I explained 5 times that I was having an SSL issue but they kept recharacterizing it as if I wanted to change the main domain on my account and talked overtop of me when I tried to correct their misunderstanding of the situation.
I'm having a great deal of trouble with a migration- getting last steps completed by you Migration team! (moving ebusconulting.com out of this account to a new BH account) Please help! •••••••• I am going to take my business away from BH because your Filipino CS reps aren't good enough. I'm sorry, they are nice, but not getting the job done. Your migration "team" seems to be an outsourced thing? Because they are not doing their job responsively.
Staff is always quick to offer support. Platform is easy to use.
The Word Press app is not working and has not been in some time now. Cannot make any changes to the various pages on my site.
Excellent experience so far. I just loved everything.
Misleading in pricing... expecting monthly payments not one bulk payment. Not user friendly at all for a new person. Customer Service is rude and condescending. Took a week to fix errors on my account and they still didn't get it done. I did get a full refund of everything I paid for. I do not recommend Bluehost. There are plenty of other similar and cheaper companies to deal with.
There was a menu issue and Casper fixed it right away.
I have a good experience with Blue Host so far. No issues and a better customer service.
Not happy so far. Just wants you to buy more and more
First level tech support didn't seem to know much. I asked him to transfer me to 2nd level and he said he knew the issue but he didn't! Or so it seemed.
Hosting has been good, but the email tools are terrible. I have to go through Outlook or Google to use the email.
Only 3 stars because website down to much and slow
The hosting is spotty and doesn't notify me when my site is down. Also I have websites with separate domains disappear when i decide to stop using a single domain.
2 stars for affordability, the reason being my selecting the hosting plan after a cost-benefit analysis of my project. Otherwise, 5 stars for overall experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members