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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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I have been with Bluehost for many years now and have had no complaints to date.
Would say more but too bust right now.
The caching for LMS courses is giving me too many issues. I have called customer services requesting they remove the caching on my website and never disappeared from my toolbar on top.
The IT guys are awesome. 25 minutes is not always enough time to resolve the issue. Sometimes they do not readily know the answer. Takes time to find the answer to the issue
My site is always down! I've contacted you guys several times about the SSL and it is fixed momentarily and then is broken again. I'm about to switch hosting providers.
My experience has been great. No complaints so far.
Love the builder. Great functionality, intuitive, and overall fun. Great deal for the price. Migrating from Squarespace was the best decision ever.
The speed is unreliable, and there are issues with certain functions, they all work but they don't register that they've worked, and don't take you through a full functional cycle. But aside from that, Bluehost is probably the best hosting partner I've ever had!
I want to cancel my hosting subscription and the email said I could do that here but it is not easy to find where to do it or how.
My overall experience has been very smooth thus far.
It was good as I visit the site very little thus far because I have been busy on other projects, but am going to begin working on it by summer. Thanks for the good service.
Lots of problems since Site Builder was introduced. Hate it.
It was extremely difficult initially setting up the transfer of my website and email. I spent hours on the phone or chat and was constantly going in circles with people telling me different things while I had no access to my business emails. Not being terribly computer savvy, I felt that the instructions were geared to techs instead of a lay person.
I have issues with my website server crashing, DNS redirects not working, and plug-ins not being able to update and work with Bluehost. Not thrilled
I am still making up my mind as to the website design I would like. I am impressed with the choices.
The prices is higher than the others hosting websites
Everyone on the team has been very helpful and effective communication.
Paid bill for my domain renewal by PayPal. I have a confirmed receipt from PayPal, but Bluehost site shows payment still due. Your site is a mess when it comes to payments. Very dissatisfied.
Before one year was less good than now... now is quite not bad...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members