BluehostReviews 21,469

Your website has a flaky interface for changing passwords!

Great service. I couldn't ask for better hosting from any other service. Great job bluehost team...! Keep up the good work.

Website builder is flaky and can't save half the time

Their Wordpress wizard is complete crap and doesn't work at all.

Frustrating and not able to achieve what I need in the time I have to invest.

My site is up almost all the time. The blue host customer service has been helpful. One thing I would change is being able to find out why so many people seem to fill out the wp forms but few actually get to the subscription list. Also, making changes to the website is difficult, especially for those of us with no coding experience who use a template.

Efficient and effective support and a good experience

Customer service and support is always stellar. I can access 24/7 help for any issue or concern and know that someone will help me resolve it in one sitting.

My outlook still cant connect, this has been days upon days... you have no idea what you are doing, apparently. We are leaving you, so sorry to tell you, and we will break our contract and you wont say a $#*!ing word about it, got that?

I have had difficulty getting my payment to go through over the last month, trying several different days and it keeps telling me that making changes is not available.

I have been requesting that you fix my dashboard for six years now, and it is still not done.

I've had a real struggle with tech support this week. Issues overlapped between bluehost and Woo Commerce and Jetpack on wordpress.org. Three techs took nearly three hours of my time in chat, all insisting everything was working fine, each one disconnected me, it was maddening. Sure enough the next day I got a very pleasant email from Woo Commerce that they were working with bluehost to resolve issues BLUEHOST was having with how Jetpack was hosting in the woo commerce checkout area. Turns out I was right and those three techs were wrong and genuinely wasted my precious time. Two of them? Two of them didn't even know that jetpack requires a WP.com sister site/id to run on a WP.org site; they should know this if they host it. I think the issue is, these tech people didn't ask ME enough questions to figure out was I actually needing to know and wasn't fully versed enough to articulate - they should be looking for clues in what I tell them - and I told them a lot - to figure out what it is I don't know how to ask for... because I'm not a trained tech. There was a lot of confusion and I could tell from the responses several times my messages were not fully read. I've enjoyed Bluehost just fine till yesterday. Now, I'm keeping it because it's what I paid ahead for. Yesterday was very disappointing.

Looks shiny and nice, but doesn't work as well as advertised. Support is meh.

Keep trying to cancel with no idea how and keep getting charged $700 or more and don't know why

You unlawfully publish content onto my site and then covered your tracks. Luckily i kept the evidence for me you slimy slimy company

So far it's perfect. I just successfully logged in!