BluehostReviews 21,469

I Called few times and I worked with two different associates,
because I continue receiving fakes comments to my products
I have thousands of them and nobody can't fixed. It never happens in the past and now there is tons of them. I am very disappointed. It is like a virus in my website

BlueHost system and instructions have worked well. The problems were with getting the EPP Authorization Code from the other host company.

I'm not 100% sure why I have Bluehost, but it seems to be what I need to have. I have had a couple of problems with my blog and have received assistance with it. I have one large problem right now that requires me to go back and forth between two different versions of Wordpress. After dealing with a couple of different people, I was finally told it was a problem with Wordpress and they were aware of it. Doesn't really fix my problem.

We should be able to renew our existing package for the number of months we want. To downgrade or upgrade also for the number of months we want whether it's for a month, 3 or year or years. You do not allow such flexibility for clients when renewing through our accounts. You only allow upgrading which is not right. We should get in touch with customer service to request flexibilty with renewals every time.

The last time bluehost was down, we were not notified by email or by any other means. We should be notified when things like this happen. Also when we are advised to backup our sites before deploying updates, we are warned to backup? When deploying huge upgrades, should you not do the same? Keep servers with backups running while you test with users the changes you made on other servers?

I received an email saying that php upgrades will require VPS or deidcate servers, other wise we can search for other providers. How would this sound to you if you were the client? What happens in this case when I had paid for 2 or 3 years? WIll give most of us refunds for the remaining period? Can't you move sites that do not wish to have the upgrade to some servers and upgrade others? Why put us through the huge hassle of finding other providers?

I don't know about other backup systems but codeguard on a full restoration did not ovewrite plugins I had updated by mistake. If I have a backup of a plugin that was modified by the developer and I restore this backup, should it not overwrite the new version of the plugin?

Apart from these issues, I am happy to be using bluehost.

I would love to give you 5 stars, but the inability to easily create staging environments, edit them, and deploy them is a huge drawback. The functionality shows it's there, and you advertise it, but it does not work. Reached out to support about errors received and they told me it's a known bug. Really unacceptable given how essential staging environments are.

I got a charge for a payment from scoutpuppy.com(Apparent a parent page) & had no idea what the charge was for so I issued a chargeback. Come to find out it was for my website. Bluehost disabled my account due to the chargeback. I'm highly disappointed to say the least, for a "High end" website builder to use what looks like a scam site as their payment processor is beyond me. I wonder how many chargebacks you receive on a monthly basis...

Easy flow device mechanisms. I own my website, and I'm also the designer. Your team helped me delete backup files that were taking a lot of space on the server. As a result, my website moves fast, thanks to them.

It's not too difficult to figure things out, but sometimes I have to google how to do things like connect a domain name from godaddy.

Sometimes support is helpful quickly, sometimes they take forever

It has been a while since I was in my page, I moved and could not find the codes. I called today and the 'tape' was very helpful, and she sent me to the representative Isaac, he was very helpful and Now I am ready to begin working again!
Thank you! Clairnn