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BluehostReviews 21,468

2.2

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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Greece
1 review
0 helpful votes
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Ok..
June 17, 2022

Ok. But Renew price too high for provided services

Date of experience: May 18, 2022
Florida
1 review
0 helpful votes
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Ongoing hack issue eating half of my time every day since last December.

Date of experience: May 18, 2022
GB
1 review
0 helpful votes
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Difficulty moving a main domain to dormant and secondary domain to main. The wordpress template i've somehow used is stuck and requires me to log in and use 'bits' of bluehost or wordpress to edit - i'm doing a full redesign tonight as i can't move forward with my plans. The tech support is good but the whole parked thing is super frustrating. I want to be able to have my bluehost plan and have my domains and my sites as separate entities, so 1 was dormant until the license lapsed so got parked but i then had the garage thing for the nd domain, i just dont get all of that. You should make that more user friendly i think.

Date of experience: May 18, 2022
Indiana
1 review
0 helpful votes
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Very dependable
May 18, 2022

Very dependable. Secure. Easy to access. User-friendly.

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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Two Thumbs Up
May 18, 2022

My experience with Bluehost has so far been great; I'm very happy in choosing them! Thank you Bluehost!

Date of experience: May 18, 2022
Pennsylvania
1 review
0 helpful votes
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Server has been down for days
June 17, 2022

Server has been down for days. I've been a customer for over a decade and the prices have not stopped going up despite the fact that the service is getting worse and worse. Now i cant even open a chat to speak with someone. Unacceptable.

Date of experience: May 18, 2022
Colorado
1 review
0 helpful votes
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Your hosting sucks
June 17, 2022

Your hosting sucks. I can't edit my site. I am trying to cancel my account that I bought yesterday and have been on hold for more than 30 minutes waiting for assistance.

Date of experience: May 18, 2022
Texas
1 review
0 helpful votes
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CS has been great every time I have called. The options for multi-site packages are nice. Price is the big win.

Date of experience: May 18, 2022
Colorado
3 reviews
0 helpful votes
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Awesome services, great reputation, affordable prices!

Date of experience: May 18, 2022
South Carolina
1 review
0 helpful votes
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Email is not sending; nobody seems to be able to tell me when this issue will be resolved or why we weren't notified when it became a known issue.

Date of experience: May 18, 2022
Chile
1 review
0 helpful votes
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Email is not working!
June 17, 2022

Email is not working!
Can´t contact anyone that helps me
Can´t get to Advanced
A real shame!

Date of experience: May 18, 2022
Massachusetts
1 review
0 helpful votes
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Excellent!
May 18, 2022

Excellent! There is no other word to describe the experience i have had sicne turning to Bluehost.

Date of experience: May 18, 2022
Canada
1 review
0 helpful votes
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Issues with wordpress login yesterday. I left them a message to call me but they never did.

Date of experience: May 18, 2022
Texas
1 review
0 helpful votes
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While I'm not a web expert, and I'd rather rake course ground coffee across my eyeballs than build a website, BlueHost & WordPress has offered simplified solutions for our web presence and storefront.

Date of experience: May 18, 2022
Alabama
1 review
0 helpful votes
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When I click on advanced it asks me to log in again, only to be returned to the home screen.

Date of experience: May 18, 2022
Florida
1 review
0 helpful votes
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Bluehost has been my host for many years now, I find that the hosting is easy to use and meets all my needs. Thanks

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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I'm having a difficult time navigating and understanding things on my own. I wish there were a community or a coach I could reach out to. I wish this service were included in my membership and not as a separate fee.

Date of experience: May 18, 2022
Mexico
1 review
0 helpful votes
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Amazing
May 18, 2022

Amazing. It's been quick efficient and 0 problems so far.

Date of experience: May 18, 2022
BO
1 review
0 helpful votes
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Bluehost customer service
May 18, 2022

Quite good, fast response time when problems occur

Date of experience: May 18, 2022
Australia
1 review
0 helpful votes
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Yesterday My Sites totally disappeared and I could not access them while seeing them under Domains. When I upload plugins I get blocked and when I follow the instructions in the Knowledge Base, it doesn't help to solve the problems.

Date of experience: May 18, 2022