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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I have been using bluehost for hosting my website since 2019 and it's been good to be for the most part. What I would like is if we can have a separate building service from bluehost itself rather than having to rely on wordpress.
But other than that I like it.
Every time I log into bluehost it thinks it is migrating a website over. I already have a website with bluehost and I would need to delete "onboarding" from the url to get to the dashboard. This is incredibly annoying and this has been happening for over a month and still it is not fixed! Can you please fix this as soon as possible? I have called customer representative before and this is not resolved.
I love Bluehost. It's the only server I use. It always works fast and I get notifications when my webpage is down. For my package, I'm paying around 10-20$ a month, but it truly is worth the experience.
My sites keep crashing. I have called repeatedly and been told the problem is one thing or another. But the sites continue to crash.
Bluehost, have been very reliable. Their response time to problems is very encouraging. Please keep up
Easy login & navigation of the site to find what I need
I have a couple remaining Wordpress issues. Since I have Wordpress as part of my hosting package, I should not be told to call Wordpress for support. In fact, Wordpress does not recognize me as a customer so I am stuck in a catch22 with my contact form STILL NOT WORKING.
Daily emails about undefined update s are confusing
Live chat agents are amazing, just wish I was ranked by google
I have had great experiences with Bluehost whenever I call in with a problem. 95% of the time the issue is resolved on the first call.
It's impossible to get someone to actually help this company. YOU advertise a 24 / 7 customer service but I'm still waiting for someone on the chat?!?!
Seems like my website is often down these past couple of months
Your website is terrible. Not designed for mobile at all. I tried for about a week to update my billing info on my phone because I was traveling but couldn't because your sidebar menus kept covering up the credit card area of the page and wouldn't go away no matter what I tried. I tried to chat but that didn't work either. I then returned home and tried to do it on my laptop but when I put in my new card info and selected Update, it said I couldn't do that right now. Huh? Really? It's ridiculous that a company that hosts websites can't get its own site right.
A few glitches here and there but generally does what it should.
I cannot update my payment info and my services are expiring.
Security issues are ignored. Support is hit or miss. Too many issues unresolved.
I have a continuous problem with intermittent email receiving
Thank you for the services you provide i am happy with support as well they did provide brilliant job
We have been with Bluehost since the Summer of 1996. The quality of customer service and technical support has continually declined.
I cancelled my subscription but you have still tried to take the payment. There is no clear way of cancelling online. I called your help number and was disconnected after speaking to the person for about 5 minutyes
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members