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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I found your site comfortable and when I had questions they were answered quickly
I'm new to making a website. This is a necessary step to furthering my business practices. So far it is user friendly.
Your hosting speed and functionality has been great (other than the times it went completely down). When we have needed support, someone was available within minutes and their knowledge and attention to resolving the issue has been better than any other hosting provider / cloud sass than we have or are currently using. But when simply the servers go down better communication would make a huge difference. It would be way better to hear from you there is an issue over our trying to find out what is going on via google
I am having problems with my email account and items going into spam and lots of time the website appears to be down.
There were some technical difficulties with your site when it was downloading word press (it had the circling/thinking/loading icon for over an hour) onto my computer, but a phone call easily resolved the issue,.
So far my experience has been good. I do wish some things were a little more simple but that's okay.
Seems quite slow and my sites are frequently down for short periods
It is good for far. I wish the builder was more friendly with more options.
There have been bumps over the years, but all in all a good experience.
I subscribed to a plan on May 12th and the website builder does not work since May 14th. Therefore, I haven't been able to build my website, and I am losing precious time.
It was a rough start, but things seem to have stabilized now.
Customer service has severely dropped over the years. It is very difficult to reach a human.
Overall, good, but I have experienced quite a few issues lately that have caused delays, errors, etc.
A little difficult to navigate. I feel like I am missing so many features just because I'm not the most computer literate. For instance, right before I publish there is a section that tells me how many errors are found. Well, I can't figure out how to see those errors so that I can fix them. Also, pluggins have almost completely shut me down more than once and I've had to call customer service just to be able to use the site again. And while customer service has always been helpful, it's a long process to make the call or to chat and get help. Logging in takes a long time also. It just is not very user friendly if you ask me.
It is very cumbersome to set up a user account for a developer. You need to make this much more convenient and efficient. I called in yesterday and was on the phone over two hours with two different reps, and my issue was not resolved.
I'm having problems setting up email filters that will capture a lot of the spam I get.
Its taking forever to create and finalize a website that bluehost said was the fastest way. And can be done in minutes... i started lastnight and its still not done.
Very slow at times but it is mostly okay. Here's another 9 characters for the review.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members