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Bluehost

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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South Carolina
2 reviews
0 helpful votes
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I've built a basic site a few times on Wordpress and it won't "Finish" it... have to start over each time after pushing the "Finish" button

Date of experience: May 19, 2022
Viet Nam
1 review
0 helpful votes
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SuckSuckSuckSuckSuckSuckSuckSuckSuckSuckSuckSuckSuckSuck

Date of experience: May 19, 2022
Massachusetts
1 review
0 helpful votes
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It is great but a little hard to understand for beginner

Date of experience: May 19, 2022
New York
1 review
0 helpful votes
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When I run into glitches and contact Bluehost support the problem is always resolved, usually with one chat or call.

Date of experience: May 19, 2022
Ghana
1 review
0 helpful votes
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The website is fine but you allow all span into our office mail. Some could have viruses and there is a lot of phishing attempts

Date of experience: May 19, 2022
Greece
1 review
0 helpful votes
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This is for asking too persistently all the time. I've only been using the service for a few days. If you want to be honest with you and if you want to be honest with yourselves you need to let me use your service for a while first

Date of experience: May 19, 2022
GB
1 review
0 helpful votes
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Outstanding...
May 19, 2022

Outstanding... great support and webhosting features at an unbelievable price!

Date of experience: May 19, 2022
South Africa
1 review
0 helpful votes
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Has been really good so far
May 19, 2022

Has been really good so far. Just need to learn more about various tips & tricks

Date of experience: May 19, 2022
Ohio
1 review
0 helpful votes
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Experience has been great
May 19, 2022

Experience has been great. Easy to use and edit my Word Press site.

Date of experience: May 19, 2022
Georgia
1 review
0 helpful votes
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Site hosting has not been an issue, however, customer service is poor.

Date of experience: May 19, 2022
GB
1 review
0 helpful votes
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There is a lot of downtime on my site and no way to report it or get support.

Date of experience: May 19, 2022
Greece
1 review
0 helpful votes
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The 24 hour technical and overall customer support system makes all the difference

Date of experience: May 19, 2022
GB
1 review
0 helpful votes
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Trying to cancel my account but not obvious at all how to do that without an expensive call from UK to US

Date of experience: May 19, 2022
Ireland
1 review
0 helpful votes
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Excellent service
May 19, 2022

Very good company to work with. Will recommend surely

Date of experience: May 19, 2022
Uganda
1 review
0 helpful votes
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Good good good good good good good good good good.

Date of experience: May 19, 2022
TW
1 review
0 helpful votes
Follow Wan-Zhu U.
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很慢 不是很順暢
你好棒棒
沒有進步喔
今天天氣很晴朗不知道你那邊天氣如何
要下班了希望你有美好的夜晚

Date of experience: May 19, 2022
California
1 review
0 helpful votes
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You completely changed the layout of what I had access to

Date of experience: May 19, 2022
Australia
1 review
0 helpful votes
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So hard to navigate the billing and the auto renew charges so much more than the original payment plan

Date of experience: May 19, 2022
South Africa
1 review
0 helpful votes
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Easy to use and straightforward
May 19, 2022

Easy to use and straightforward. I like how everything is built-in.

Date of experience: May 19, 2022
Germany
1 review
0 helpful votes
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I would prefer to submit a star rating without having to also add a review but this review system won't let me submit it only with stars which is frustrating

Date of experience: May 19, 2022