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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Bluehost is not very good at supporting individuals that just want to build a site. The documentation is poor and live chat is sketchy. It needs to sort large companies from individuals and tailor services
Your set-up does not accommodate overseas format for phone and address - my address is not a single number it is 24/18 - not one number. Putting in my phone number as *******678 your system keeps saying this is not compatible with my countries requirements - it certainly is - I do not know of any other way to input it. Finally there is no way to contact you other than by phone, from the UK - at what cost? VERY POOR SERVICE
I don't know where to go for help. I have no clue what i am doing. I don't think it should be this hard but for some reason this is like brain surgery to me.
For a novice it takes a long time to understand how to use the system
Many websites are being hacked which gives clients hard time removing malware. The site lock is very expensive as well
Dependable but slow and somewhat expensive for small user.
Wonderful and i would recommend bluehost to other as my experience with is such of memorable i would say..
I have experienced server down issues many times yesterday also
There are lot of issue with mail server. Many time we receive mail after 3 or 4 days sent by clients. I have reported the same issue two or three times but still no permanent solution has been given. Will be thankful to you if you resolve the issue
Lots of drops since moving my dns back to blue host
I was lucky to have chosen Bluehost, being a beginner. Highly recommend it to all my friends.
Excellent, quick and helpful responses from the chat line - enjoying all the additions that bluehost has developed.
Its fine but i think the website and the cpanel need some optimizations, especially the domain section
I'm still learning but I have no complaints - it is okay
I have severally complained that my viewers on mobile phone send me feedback and calls that my certificate is not from trusted certificate. That my SSL is not private. Many people have dropped my site and my church people are saying I faked them and collected money for SSL certificate and produced fake. That they will move the domain from me and host with another server after I have paid you.
My new site jekoba.com anybody that enter the site on mobile phone stuck with SSL not secure. I am tired of you. I have made this complain repeatedly and I will take steps if it not corrected immediately.
On the billing page, I cannot see the information because the menu doesn't retract. The menu covers all of the info on my phone and it covers the expiry date of my credit card so I cannot verify that it is still valid. This is a very basic mistake for a professional web hosting company if they can't even get their own website up to scratch:-(
Fine and does the job without too much trouble for small business
I have been unable to update my card details for 3 months. The bank say its nothing to do with them.
The pages are loading slowly, and the internal links (CTA) do not work on when visiting the site on wordpress.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members