Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Bluehost

Bluehost

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


How would you rate Bluehost?
grey stargrey stargrey stargrey stargrey star

Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
This company does not typically respond to reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Julia D.
Unfollow Julia D.
Share Review
Report Review

All my posts just go to the blog, can't find out how to put them on different pages. Free blog sites were easier :(

Date of experience: May 19, 2022
Oman
1 review
0 helpful votes
Follow Nasar P.
Unfollow Nasar P.
Share Review
Report Review

So bad so bad
So bad so bad
So bad so bad
So bad so bad

Date of experience: May 19, 2022
AE
1 review
0 helpful votes
Follow annmarie X.
Unfollow annmarie X.
Share Review
Report Review

I can't seem to work out how to renew my bank details and fix this issue. Its very frustrating. I just want to update my bank details and have clear information of what I need to pay

Date of experience: May 19, 2022
India
1 review
0 helpful votes
Follow Raunika Y.
Unfollow Raunika Y.
Share Review
Report Review

The website set up is made really easy! But been facing some issue from the last two weeks. It's taking quite some time to get resolved.

Date of experience: May 19, 2022
California
1 review
0 helpful votes
Follow Kelly H.
Unfollow Kelly H.
Share Review
Report Review

System sometimes breakdown and too slow for me to access. However, the service is good. Because of the service, I am still highly recommending to other like me (not technical user). Thank you

Date of experience: May 19, 2022
California
1 review
0 helpful votes
Follow Yohan F.
Unfollow Yohan F.
Share Review
Report Review

This is user friendly can use the options at the beginning it is great

Date of experience: May 19, 2022
Algeria
1 review
0 helpful votes
Follow abdelaziz G.
Unfollow abdelaziz G.
Share Review
Report Review

Your hosting is very heavy and I suffer greatly from this service

Date of experience: May 19, 2022
Germany
1 review
0 helpful votes
Follow Vesna T.
Unfollow Vesna T.
Share Review
Report Review

Satisfied because of its flexibility and tons of themes to choose from

Date of experience: May 19, 2022
Ghana
1 review
0 helpful votes
Follow Gideon Z.
Unfollow Gideon Z.
Share Review
Report Review

I have been using Bluehost since 2016 for managing my websites and domain names, and not only is it great, it runs smooth and flawless. Bluehost is absolutely remarkable!

Date of experience: May 19, 2022
GB
1 review
0 helpful votes
Follow rupert T.
Unfollow rupert T.
Share Review
Report Review

Just paid £60 for a site, the site builder keeps making me restart from scratch and the support buttons are broken…

Date of experience: May 19, 2022
Australia
1 review
0 helpful votes
Follow Stephen N.
Unfollow Stephen N.
Share Review
Report Review

Some of the login links haven't worked in the past

Date of experience: May 19, 2022
GB
1 review
0 helpful votes
Follow Geoffrey Z.
Unfollow Geoffrey Z.
Share Review
Report Review

All my websites are infected and not working. Your support staff are not competent enough to fix it, after many sessions on the chat.

I now have to buy hosting elsewhere and rebuild all my sites from scrat h.

Date of experience: May 19, 2022
Uganda
1 review
0 helpful votes
Follow NRA F.
Unfollow NRA F.
Share Review
Report Review

Not bad, but please make the most crucial features stand out, like renewing hosting and domain name, they are hidden.

Date of experience: May 19, 2022
Canada
1 review
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review

The bluehost dashboard has significantly crippled my workflow. The WP hosting feels very clunky and not conducive to add-on domains. Speed for my dashboard is very very slow as well, which makes things doubly frustrating.

Date of experience: May 18, 2022

My workflow has significantly been disrupted by Bluehost's dashboard and flows.

Date of experience: May 18, 2022
Australia
1 review
0 helpful votes
Follow Amin B.
Unfollow Amin B.
Share Review
Report Review

Everytime I login this Survey pops up, even when I move between screens. Annoying

Date of experience: May 18, 2022
Arizona
1 review
0 helpful votes
Follow Edwin Q.
Unfollow Edwin Q.
Share Review
Report Review

It's been good so far, but I have a lot to learn about the intricacies.

Date of experience: May 18, 2022
Hawaii
1 review
0 helpful votes
Follow Ryan S.
Unfollow Ryan S.
Share Review
Report Review

Stop showing me this dog$#*! $#*!ing pop up every time i log in. Ive done it once already leave me the $#*! alone

Date of experience: May 18, 2022
Bangladesh
1 review
0 helpful votes
Follow Debraj V.
Unfollow Debraj V.
Share Review
Report Review

The new UI is not satisfactory
May 19, 2022

The new UI is not satisfactory. Better to improve.

Date of experience: May 18, 2022
Mozambique
1 review
0 helpful votes
Follow Bruno O.
Unfollow Bruno O.
Share Review
Report Review

I keep getting int annoying situation that stop my work... now im dealing with my home network beeing blacklisted

Date of experience: May 18, 2022
California
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

The last year has been subpar
June 18, 2022

The last year has been subpar. Lots of hosting issues and problems with my website and email.

Date of experience: May 18, 2022