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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Im trying to log in to do work and this surgery popped up.
No support since account has been hacked and after 10 years my sites and email don't work.
Internal server errors for days. No support. Chat function not working.
After signing up, installation stalled during "onboarding." It's been half a day, with two calls to customer support. The agent was able to get me past the page by manually deleting part of the URL (indicating the page with the stalling), but I find that when I log out and back in, I still have to manually delete the end of the URL just to reach the control panel for your website builder.
It's been nice, I think so things could be easier but so far it's been fun
I have been trying to get an issue with my website (smartloanlady.com) fixed for a couple of months. I have become so frustrated that I quit trying. You use to have great customer service, now the people I talk to do not know what they are doing. I want to be able to talk with a senior tech person that can give me some directions instead of talking with someone from a different country who just keeps repeating what I tell them but never gives me a solution. I have been with Bluehost for years and believe your service has gone way down.
I contacted support 2 weeks ago because when I send out messages from my domain, google says that it´s spam. They promised me that it would be solved soon, but it´s been two weeks and the problem is still there.
I cant even get blue host to finish I upload everything and it wont save
Well, it has been good. Aside from the malware issues and a few server downtimes. In all, it is a good experience
Good
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Everything has worked well so far. I've had no issues and any questions I've had have been answered to my satisfaction.
My client sites keep crapping out and the service and support I have received has been absolutely terrible.
Haven't used it much. I'd like to upgrade to add more websites but I can't do that online.
Uptime is excellent. I am sick of trying to maintain WP sites, however; they are down all the time. Will be switching away from PHP and WP to MERN.
Terrible email servers. Everyday is a struggle trying to login to email. We are looking to change service soon. Ridiculous way to do business for us where we spend 30 minutes everyday trying to access our emails!
I don't like that I had to pay extra for backup. This was not well identified, if it even was, when I signed up for hosting.
This has been an annoying process... its not easily manageable... i dont know what im doing... not happy right now...
I always have had 5-star customer support with Bluehost, they always helped me to resolve what I need on the spot, and when they can't they do everything they can to solve it.
Has been easy to set up a website and tech support was very helpful
The "customer service team" is absolutely dreadful. They purposely don't end the calls so that you can't complete the survey to report how bad they are. They waste time and don't know how to do anything. SCAMM
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members