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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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The website editor takes several minutes to load and i am having a lot of trouble editing my page.
My site is slow. I've paid for jetpak and other excellorators, but they make minimal difference. I've read that Bluehost has older servers, seeing their site is not that fast, that might explain things.
Over the last few weeks I have talked to a number of people about my Bluehost site. Probably around 8 people, most of which were over an hour long conversation. I got all different directions from them all and still had to look around the internet and figure out my problems myself. I am really hating Bluehost right now, but I can't switch hosting platforms right now, as I've already wasted so much time.
The experience is ok. Sometimes I encounter website opening and ftp login failures. I hope these problems can be avoided in the future.
Service is a bit slow, has errors when logging in at times.
Assigning domains is so $#*!ed up. I can't assign anything its so confusing with subdomains
I am using this host service around 4 years, it is a one of the best, simple fast and reliable, with the great customer support. I messed up one complicated sight,, I tried all I could to fix, used all suggestions I could find, couldn't do it, I contacted their support, in about 10 minutes my sight was up and running. Great and fast support. Recommend!
Took a while to figure things out but I got the hang of it eventually with no training or coding background. My website looks great.
The site is okay. A bit confusing but once I get the hang of it everything will be okay.
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I am yet to be disappointed by the functionality of the service. Everything is orderly and easy to use once I learned the layout. I often recommend bluehost to everyone who wants to build a website
Somehow my primary email for my domain is unavailable after purchasing from Bluehost and associate was unable to help find out why or resolve the issue for me. Not sure what to do about my business' email address but make a entirely new one loosing important information
No back up, so my site was wiped off and have to start over. What nightmare
Every time I call, I always have wonderful agents! Super helpful
I have to say that lately there's been a lot of issues with my site being down to the server. So that's my reasoning for the rating. Other than that I have been pretty satisfied with Bluehost.
You stopped giving discounts on 365 email. Your customer service for the website is sub par. Try harder
The support team is always helpful and responsive.
I am not sure how much blue host is responsible for but, no complaints so far.
So far so good... 5 stars with the builder and customer service
Our site has been down over a week, Server migration failed, nothing but the run around and empty promises. Locked out of file manager for 5 days on vps server and no access via shared server. No one seems to be able tofix the issue.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members