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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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It has been impossible to change my site fusemanufacturing.com for over a year. I have contacted support a dozen times and everytime i am told they are investigating it.
The latest update really lags when typing. It also doesn't allow normal shortcuts in post content. The lag and lack of shortcuts goes away if typing alt text for media, key words, and summaries, so I don't understand the problem with the posts themselves. It used to work better before the last update. I hate it when new upgrades are worse that the previous version, but you're forced to upgrade anyhow.
Not so user friendly. I wish there was more tutorials and support. I was more impressed with Weebly; at least the had drag and drop tools.
My experience was good until two weeks ago. Since then my site has not been operational. Today, I'm finally getting closer to seeing my site, but it's got a "danger--this site isn't secure" warning on it. I'm getting rather frustrated as I really want to advertise a summer camp on my website and more than a week has passed since I first flagged the problem.
Always a good experience. Helpful customer service.
Site goes down frequently with no warning or notice.
It's a most excellent tool, but sometimes I think it could be a bit more user friendly. Then again, not being a full-blown coder and 'techie,' I tend to think that about almost all programs. By that I mean Word Press, not Bluehost.
No matter what I do, my site speed won't get faster.
Mail moved to spam should automatically be added to black list
Ok. Just my opinion if it matters to anyone interested
Sometimes the website is unresponsive or down lately. Your tech support chat did not respond the last time at all. The last time I was not sure whether the website was knocked down intentionally not by you but by someone else
Polite agents, easy to use, good support. Good price! This is why I'm using Bluehost since 2007!
Great uptime and functionality. Quality of support varies.
Issues with mail, with spam, with being blacklisted.
I'm getting all sorts of complaints that people cannot reach my email accounts.
So, I tried my own email addresses in Outlook.
Outlook does not recognize the addresses.
I have a big roll-out and I need working email addresses.
The customization is so basic, I'm not sure what I paid for? I literally couldn't replicate what I did on Squarespace. I was sold on the fact that I'd have more simplistic customization and turns out, I need to use HTML/CSS code to do anything. I think it's good for the underexperienced people who need a Basic website, but so far, I've been unimpressed overall.
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.

