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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I found the whole experience extremely confusing. I have quite a bit of experience making videos and editing using Premiere Pro, etc so Im not a beginner in those aspects. However, I had a lot of trouble figuring out what to do while making my website. I did watch a lot of the tutorials too btw.
Weebly is a terrible web builder. Not easy as it says. I wouldn't use this if there were cheaper and better alternatives
It took 30 minutes to cancel a service using the Chat feature. That is too long.
I will just be honest, my experience has been a frustrating challenge. Every step of the way require monetary upgrades and plug-ins to design the site and it still was never what I wanted. The site loads way to slow and I wonder if it will be able to handle a significant amount of traffic without locking up.
If I could start over again, I would probable try a different host and website builder.
I contacted support months ago and made sure EVERYTHING was cancelled because I own my own hosting. Now I am getting email saying I need to cancel renewal and site will not let me delete C.C in payment method or not renew.
I am transferring everything to another site. I can't believe you went from $12.99 to $21.99 per year for a domain. It's less to transfer my 5 webpages and 12 domains.
Billing issue. All of a sudden within the last year they kept denying our payment, even though it had worked before, and the very same payment method works with EVERYONE ELSE online.
I signed up for the pro plan thinking they would help me with different things but they were unable to do so. Now I am not sure what to do.
Two factor authentication doesn't work anymore. Support couldn't help at all with that. Server has gone down twice within six months.
As a long time client, it is very off-putting to have to go through a privacy-protection fear-marketing gauntlet EVERY TIME I LOGIN. I can see why you might want to push that with new clients. But your automation doesn't take into account long standing clients' needs (who btw are loyal and pay money consistently).
Not good customer service in my opinion.
Have to contact support multiple times to get things fixed. I dont believe you have actual support people, just people following a script which is not helpful.
This is the worst company for support ever. It used to be great, call and get a resolution now it is unlikely you will ever get a solution without more than 5 calls
The option to mange stuff is really messy if your not just using WordPress or the like
I just want to activate an SSL and looks like I have to do it myself because is not activated after I paid. Email is not clear and should be I paid and you activate - Doesn't make sense your process
I'm having a billing issue and would like to pay by ACH bank withdrawal, but there isn't an option being presented to do that.
Bluehost prices for renewal increased to the degree of becoming unaffordable for my needs. So not renewing.
Get out of my way with your rubbish. Trying to do a thing. And not be distracted by offers, and feedback etc.
The website is easy to understand and navagate. It took me less than five minutes to find what I was looking for and make necessary changes.
Bluehost is terrible- bad comms and there's always an issue. Either with downloading emails, logging in or some other issue.
Just too many changed barring account holders and bluehost trying to make more money by denying previous allowed options and making them paid options.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members