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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Just bought a site. Can't create it. Just keep refreshing to an empty page.
Website was working great but after the first day of using the website editor, I haven't been able to access the editor again!
I purchased the email hosting service and so far my email isn't working.
I cant do anything, every time i try to click a shortcut to set things up the only thing that pops up is an error page.
Wanting to leave Godaddy for you, three hours later and what sales promised and what support says contradicts one another. Asked the supervisor to call me multiple times, still waiting.
I can't find how to post my html page I am making as part of a web class. All of the tutorials I find show options that don't exist when I log in.
Should be able to create Emails without on-boarding and downloading wordpress
Customer service person was very helpful. She answered all my questions satisfactorily..
Some consultants better understand my needs than others.
I can't even log into work on my website anymore because it says it's been hacked. I chatted with a "foreign" representative who had broken English and was very difficult to understand. I still can't get into my website through wordpress!
Before I signed up it was confirmed by an agent over chat that I would be able to have an email for my domain included. Now I can't find any option for that except one for $6 a month.
Strange screens keep coming up.
They are not the same as what the videos that I am watching say I should see.
I am not sure why they are different.
I just wasted so much time i changed the temp URL and then my website was unreachable for an hour and i had to delete everything to sign in again
It's been a nice learning experience so far. The more I use it, the easier it gets.
Girl answering the phone was polite and very quick to answer my concerns. 5+
I want to start over with my site but I can't find how to do it and I can't find the help. Also, when I go to wordpress it's not a protected site?
Customer support has been wonderful but the options for ordering/buying services is confusing and lacking - which is what caused my need for customer support.
I can't get bluehost to publish in Wordpress. Spent a long time in chat yesterday with no success, was sent to read articles that don't answer my questions.
That comment was written in the midst of distress. At a distance, it seems clear to me that the Help staff are (1) reading from scripts, not really listening; and (2) parts of a system designed not to solve problems, but to drive users to spend money on the "pro" platform.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members