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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I am loving the flexibility to create my own site, but all of the options and the interface between bluehost and wordpress, bouncing back and forth is a little confusing for me being I don't know much about websites.
This is way to hard to follow for me. I don; t know if I; m in Bluehost or Word Press and all the other stuff isc onfusing,
I would leave negative 10 stars if that was possible. Getting 20 spam calls, 10 emails and 5 texts everyday since signing up! I am on the DO NOT CALL LIST!
I am really struggling with knowing how to design and set up my website. It is not very user friendly.
Great. IT was great. Thank you very much. I appreciate it
Love how I can edit wordpress online without having to download it! Amazing! (as a marketer I've gotta ask, are you targeting Chromebook users with this news? It's a drama and a half to install WP on a Chromebook
Got stuck on screen Great work! We're installing WordPress...
There are some errors like not being able to use the custom html, this has been provided a ticket by the customer service
The help desk walked me through (for me) a complex issue. They were kind, knowledgeable, and sensitive to my stress at doing something I wasn't trained to do.
A bit of a learning curve but have only had it for a short while
Very easy process but it was quite confusing as a beginner when I had a temporary URL. It would of been nice to have clarity that the URL will change after encryption.
I am trying to cancel this subscription. You will not even let me update my info and you send me way toomany emails. Please cancel my site and refund my money. This is way harder than you said it would be!
I participated in a live chat with a customer service representative. They were able to quickly and efficiently answer my question and resolve my request. The process was easy.
It's frustrating when you get prompted by surveys every time you move from page to page.
Surprised I have not heard from email migration team
It was quite difficult for the first representative was negligent in assisting. Therefore, it was necessary I phone a second time.
I literally only want to create ONE page; with ONE image; and ONE line of text. I have spent the last 6 hours, and two phone calls to support, trying to do that. I have never seen something more over complicated in my life. This has been the single most complicated website building platform I have ever seen. I would NEVER, in ONE MILLION YEARS, recommend this site to anyone. I used to build websites back in the late 90's and I could've seriously written a whole robust site already in the time it's taking me to learn how to navigate this one. This is absolutely ridiculous. Complete morons have built this site/templates (WP). I'm the biggest idiot on the planet for paying for 36 months hosting on something I'm just gonna trash. I'm done.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members