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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Can not connect domain i bought from you to wp site
Great!
Simple and straightforward way to start off a website!
Michael helped me with a huge problem and it has now been resolved! Thank you!
Bluehost has no idea what they are doing, they want your money then leave you with no support because their customer service is horrible and they just keep passing the buck because they have no idea what they are doing, they say they are WP supporter but they are not, they are hacked, they are full of malware and then they say oh well, pay us more money for security, it's all a HUGE pirate scam! STAY AS FAR AWAY FROM BLUEHOST AS POSSIBLE TOTAL SCAMMERS
So far I've had a satisfactory experience and I'm only in the preliminary stage of developing my blog.
Too much downtime. That needs to be improved urgently.
=D Happy =D
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I would suggest giving assistance in remember what is required in password - like special character
The option to create email non existent for my Website
Not easy to find themes for site building; purchase of domain cannot be changed when incorrectly spelled. Has been less than easy to manage set up.
Love how the web builders allows for many page templates.
The site seems to be really slow for some reason. I am considering moving to another host.
Both bluehost and WordPress platforms are not user-friendly. Too many options, too many menus. The blocks on WordPress jump and pop. I can't edit a Title block. I built two websites with WordPress in 2012 and 2014, easy-peasy. Now it's simply NOT simple, and I feel it just forces people to hire the blue host designers.
I have tried a number of time to use the Website Builder function and it DOES NOT WORK! I talked to one of your support and they tried to sell me more product. Totally disappointed. Going to Square Space. And I want my money back.
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The sales person that assisted me said that Bluehost supports non-WordPress websites. I have a site running phpBBS and using MySQL. Once my account was paid for and set up the sales person transferred me to tech support. I told them what I needed to do. They sent me a document for setting up a WordPress site. I told the tech I was speaking with that I don't have a WordPress site. He said to just follow the same instructions - which doesn't work, doesn't make sense. I tried to set up my FTP so I could transfer my files from my server over to Bluehost. I can't get the FTP to work. This isn't a good experiance. I opened the 24/7 Chat, and entered the problems I was experiancing. No response for over 15 minutes, nothing. I'm going to continue to try and get this working but am also ready to submit for the 30 day refund and go somewhere else.
Customer service is great, the service in generally is amazing. The platform is easy to use
First time user transferring from Network Solutions. We'll see.
Install of Wordpress is not working for me. Within minutes I had an error that doesn't allow me to work in Wordpress
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.

