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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I changed my primary domain and now I don't have wordpress website builder
So far I have enjoyed setting p my own website. Lots of tutorials to get you started and fairly cheap to host.
Please improve your system and make it user friendly
This is $#*! i cant tranfer my wordpress to this because evertime i enter my wordpress website it tells me error or that its not a wordpress site
After this company goes to Indian's hand they have ruined it.
Litrally I have done affiliates and nothing is showing up after they moved to impact. Indian Support is badly failed to resolve queries. I am thinking of switching.
Setup and procedures are great and easy to do, great tool for your business
Just trying to publish an app I have already made to a domain I already have and I am struggling. Nothing I have tried seems to accomplish this simple task while realizing that this should basically be just uploading local files to somewhere.
When it works it's great. When it doesn't it's infuriatingly complex to do basic web admin tasks.
Support service will only verify that a server-side account exists, but there is no assistance with WordPress which is part of the package I purchased. The support Tech I talked to kept trying to sell me another development package which was over a hundred a month. If you are going to provide web hosting and 24/7 support, you need to be more specific on just you can do in so far as support. I have a domain name but cannot modify the site. Not good there for the low rating.
Crappy portal which I could have subscribed for 12$/year rather than paying 60$/year. Other hosting service providers have at least better pricing and easy to navigate portal.
Fair pricing, super easy to use and goes with wordpress
I am a little overwhelmed but I am motivated to understand all of this.
The start was not perfect - but the support team is great.
Greetings from Austria.
This damn survey keeps popping up making me close it before I can get any work done. $#*! poor design choice.
A great one. Still using it. Will continue to do so. Will recommend it if asked.
The price point and quality of Bluehost are fantastic. But as a beginner, would have been great to have more tutorial/walkthrough-type support. The knowledge base has ton of info, but I got stuck several times as the instructions did not match the view in my dashboard (likely outdated).
My new site works better, and faster than when GD was the host.
Too complicated, lots of spam buttons. Keep my service simple. Plus log-in time out caused serious confusion.
Site's been down for an hour. Two previous interactions with help chat have led to frustration and no answers.
I am having trouble figuring out how to do this site. I will need to cancel it if I can't figure it out. Is there a customer service phone number so I can talk to someone?
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.

