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Bluehost

2.7

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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New York
1 review
0 helpful votes
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I changed my primary domain and now I don't have wordpress website builder

Date of experience: September 16, 2022
GB
1 review
0 helpful votes
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So far I have enjoyed setting p my own website. Lots of tutorials to get you started and fairly cheap to host.

Date of experience: September 16, 2022
Bangladesh
1 review
0 helpful votes
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Please improve your system and make it user friendly

Date of experience: September 16, 2022
Illinois
1 review
0 helpful votes
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This is $#*! i cant tranfer my wordpress to this because evertime i enter my wordpress website it tells me error or that its not a wordpress site

Date of experience: September 15, 2022
Pakistan
1 review
0 helpful votes
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After this company goes to Indian's hand they have ruined it.
Litrally I have done affiliates and nothing is showing up after they moved to impact. Indian Support is badly failed to resolve queries. I am thinking of switching.

Date of experience: September 15, 2022
New Jersey
1 review
0 helpful votes
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Bluehost is a great tool
September 16, 2022

Setup and procedures are great and easy to do, great tool for your business

Date of experience: September 15, 2022
California
1 review
0 helpful votes
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Just trying to publish an app I have already made to a domain I already have and I am struggling. Nothing I have tried seems to accomplish this simple task while realizing that this should basically be just uploading local files to somewhere.

Date of experience: September 15, 2022
Massachusetts
1 review
0 helpful votes
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When it works it's great
October 16, 2022

When it works it's great. When it doesn't it's infuriatingly complex to do basic web admin tasks.

Date of experience: September 15, 2022
California
1 review
1 helpful vote
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Support service will only verify that a server-side account exists, but there is no assistance with WordPress which is part of the package I purchased. The support Tech I talked to kept trying to sell me another development package which was over a hundred a month. If you are going to provide web hosting and 24/7 support, you need to be more specific on just you can do in so far as support. I have a domain name but cannot modify the site. Not good there for the low rating.

Date of experience: September 15, 2022
Germany
1 review
0 helpful votes
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Crappy portal which I could have subscribed for 12$/year rather than paying 60$/year. Other hosting service providers have at least better pricing and easy to navigate portal.

Date of experience: September 15, 2022
Illinois
1 review
0 helpful votes
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Fair pricing, super easy to use and goes with wordpress

Date of experience: September 15, 2022
Florida
1 review
0 helpful votes
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I am a little overwhelmed but I am motivated to understand all of this.

Date of experience: September 15, 2022
Austria
1 review
0 helpful votes
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The start was not perfect
September 15, 2022

The start was not perfect - but the support team is great.
Greetings from Austria.

Date of experience: September 15, 2022
Tennessee
1 review
0 helpful votes
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This damn survey keeps popping up making me close it before I can get any work done. $#*! poor design choice.

Date of experience: September 15, 2022
Georgia
1 review
0 helpful votes
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Wonderful site
September 15, 2022

A great one. Still using it. Will continue to do so. Will recommend it if asked.

Date of experience: September 15, 2022
New Jersey
1 review
0 helpful votes
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The price point and quality of Bluehost are fantastic. But as a beginner, would have been great to have more tutorial/walkthrough-type support. The knowledge base has ton of info, but I got stuck several times as the instructions did not match the view in my dashboard (likely outdated).

Date of experience: September 14, 2022
Michigan
1 review
0 helpful votes
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Moved to Bluehost from GoDaddy
September 15, 2022

My new site works better, and faster than when GD was the host.

Date of experience: September 14, 2022
Pennsylvania
1 review
0 helpful votes
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Too complicated, lots of spam buttons
October 14, 2022

Too complicated, lots of spam buttons. Keep my service simple. Plus log-in time out caused serious confusion.

Date of experience: September 14, 2022
New Hampshire
1 review
0 helpful votes
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Site's been down for an hour
October 14, 2022

Site's been down for an hour. Two previous interactions with help chat have led to frustration and no answers.

Date of experience: September 14, 2022
Georgia
1 review
0 helpful votes
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I am having trouble figuring out how to do this site. I will need to cancel it if I can't figure it out. Is there a customer service phone number so I can talk to someone?

Date of experience: September 14, 2022