BluehostReviews 21,469

I was forced now to have two accounts I am paying a lot of money for I was told his was easy, its over a year and I am desperately just trying to support my clients

Your employee made a transaction without my permission or consent. Her name is Kusuma. I told her that I don't have money. I will pay when my salary comes. She proceeded withe the transaction.

I've been trying to get my sites online for over a week. One of them was online but suddenly disappeared, then was fixed and reappeared, now it's gone again. The one site is my livelihood; I can't have it going down all the time! I'm very frustrated at this point.

I was panicking a little due to my dashboard showing no posts/pages. I called and talked to a representative that was kind and helpful. She found my problem and said that it would correct itself within an hour or so. I ended up going to bed that night to check on my website in the morning. It still wasn't working correctly so I called Bluehost back. The gentleman assured me he could see the content and that the URL was not correct. He stayed on the line and helped fix my issue to my satisfaction. Both representatives I talked to were very kind and understanding that this issue was not a small one for me, and was an important concern.

My website is down from last four days and time when i call ihear different story. Support till now could not able to figure out whats going wrong here. So much of frustration ro host on BlueHost...

I have been using Bluehost for many years. Today was honestly my most disappointing experience of all. I felt like I invested a great deal of time trying to resolve certain issues I have been having. It looks like my website has been under serviced and neglected and now even the files don't seem to work anymore. Even the support team member wasn't able to resolve the issue. Furthermore, previously the client servicing interface was much more proactive in providing solutions and alternatives to issues being had. Today I was told that my problem needed to be escalated to the right support team and the it would take 24 hours to get feed back. I made two separate calls, the first client support staff member actually disconnected the call while I was still talking. I had to address several issues. His tone was condescending to the point of being offensive. He wasn't even able to explain that the DNS servers take 24 hours to propagate. I was having an issue with an update for the MX files on my google workstation which needed to be updated. Needless to say, after the call when I tried to update, I received five errors for all my MX codes. I had to call again, the second person I spoke to was much nicer and tried to help as much as she could. But, again she was unable to tell me whether or not I need to change any of my packages and whether what I was signed up for was what I needed. For the record, this is the first time that I have made a complaint against Bluehost, but I am just very disappointed with the level of service.

I found the new format kind of hard to adjust to but now it's okay.

I'd forgot my user ID when logging in and had to go though TEN captchas. I finally gave up. It was ridiculous.

I can only log in if I use duck duck go despite blocking the site the login forwarded me to and it still took me there and refused to let me in despite my password and login being correct. I AM VERY UNHAPPY WITH THIS AND WANT TO FIND OUT HOW TO CORRECT IT. This is not acceptable. I can access my *******@yahoo.com email but it has not been possible to get my email off my website until today. I would appreciate being contacted as soon as possible.

I don't like logging in, I wish it were easier or from my normal means.

I am a first timer so I have a lot to learn. A little overwhelming but so is life...sometimes we just figure it out.

It is not the hosting I bought, they changed it without asking to a wordpress hosting, they limited all the options, the email fails, it is no longer the unlimited pro, I can no longer add domains, they are forcing me not to renew and move to another provider that is more formal