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Bluehost

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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Israel
1 review
0 helpful votes
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You took my money without my permission and refuse to give it back. You will here from me

Date of experience: September 23, 2022
Pakistan
1 review
0 helpful votes
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Thanks you.
September 23, 2022

Very good experience Very good experience Very good experience

Date of experience: September 23, 2022
Virginia
1 review
0 helpful votes
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This experience is not as easy as it was led on to be. Additionally, all the add-ons and upcharges are ridiculous, given that the fee is $14.95 a month.

Date of experience: September 22, 2022
Alaska
1 review
0 helpful votes
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I'm having difficulty posting and getting error codes.

Date of experience: September 22, 2022
New Mexico
1 review
0 helpful votes
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Very satisfied
September 23, 2022

My technician was very helpful and gave me a lot of helpful advice.
Too bad you have to limit your sessions to only 25 mins.

Date of experience: September 22, 2022
Florida
1 review
0 helpful votes
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I am extremely confused on why my domain is showing as qix.pyj.mybluehost.me

I purchased taaylorhall.com with wordpress then when I signed up with bluehost it asked if I wanted to create a domain or use an existing one and I chose use an existing one. I can not find any information on why my domain is something funky and I can't find information on how to fix the issue.

Date of experience: September 22, 2022
Bulgaria
1 review
0 helpful votes
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Ill like your support so far, would be nice to make some affiliate program with you.

Date of experience: September 22, 2022
Maryland
1 review
0 helpful votes
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I have to say I am continuing to have a negative experience because the instructions are unclear how to link with Wordpress and start my blog page

Date of experience: September 22, 2022
Louisiana
1 review
0 helpful votes
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Alright
October 22, 2022

Im new to web hosting, so far ive no complaints! Customer service is friendly

Date of experience: September 22, 2022
Texas
1 review
0 helpful votes
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Websites are to difficult to get started and published. It's not user friendly by getting started

Date of experience: September 22, 2022
Australia
1 review
0 helpful votes
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So far, the linking of existing domains with bluehost is confusing, involving a lot of googling to find out answers. Worked on it for an hour now, still not there yet.

Date of experience: September 22, 2022
Croatia
1 review
0 helpful votes
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Nice!
September 22, 2022

Nice! I didn't encounter any problems so far. Am happy with the UI and simplicity of the rpoducts. Goes a long way since a lot of 0-website-experience customers would get easily scared off if this looked any more complicated than it is.

Date of experience: September 22, 2022
Croatia
1 review
0 helpful votes
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Easy and quick to learn how to use everything you need, this page needs only more great reviews

Date of experience: September 22, 2022
Michigan
1 review
0 helpful votes
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I can not find the domain that was transferred to me yesterday and i see no chat button on this page for assistance.

Date of experience: September 21, 2022
California
1 review
0 helpful votes
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Major latency on Wordpress editing and navigation. I've tried multiple browsers but experiencing the same issue.

Date of experience: September 21, 2022
North Carolina
1 review
0 helpful votes
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I thought I could get a free *******@mysite.com but apparently I cant and I just want out of this so I am not charged for something I cant use without spending more money

Date of experience: September 21, 2022
North Carolina
1 review
0 helpful votes
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I keep getting error messages about not being able to load data and I also am getting generic error messages when adding DNS records

Date of experience: September 21, 2022
Italy
1 review
0 helpful votes
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Possibile script
September 21, 2022

I was disappointed to discover that the hosting option I acquired did not allow Perl scripting. I have recommended Bluehost for many years, and I coded sites for many customers. I only needed a simple website and wanted to add some simple scipts which did not work. Only after a few chats did someone tell me it was because the hoing option I had did not have Perl installed (even though I could see a Perl directory).

Date of experience: September 21, 2022
AE
1 review
0 helpful votes
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Its prefect
September 21, 2022

Its really nice, I feel happy to use. I really appreciate.

Date of experience: September 21, 2022
Serbia
1 review
0 helpful votes
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Beginner's review
September 21, 2022

Great! Even a beginner such as myself can understand the overall steps.

Date of experience: September 20, 2022