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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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The wordpressdotcom to wordpressdotorg migration tool does not work. The backbone of this project is stuck in wp.com. If some can help me move it here I'll give 5 stars
The most complicated thing I have had to deal with
I can't blog because there's an advertisement covering my blog.
The call center was absolutely HORRIBLE! The first "gentleman" was anything but. He was rude, arrogant, condescending, and CLUELESS! He did not listen at all- I had to repeat myself multiple times. And was rewarded for my trouble by him getting rude and antagonistic with me. I said that I was frustrated but I should have clarified that I was frustrated with his horrible, unprofessional behavior. Fortunately, the second call center rep that I spoke with actually listened to what I was explaining and knew what he was doing. He didn't take his own ignorance out on me unlike the first individual that I spoke with. While the second rep was unable to resolve my technical issue during our call, he did escalate the call and put in a help ticket. I would have rated four stars (problem not resolved but at least dealt with a calm, reasonable, rational, and knowledgeable human being- second rep) but the first contact that I had with Bluehost support call center rates a minus five. So the two star rating is based solely on my interaction with the second rep. Hire better quality!
Had an error and had to delete the site and restart.
You have contracted with some web design firm who calls me 9-12 times daily all 7 days of the week. I have asked them not to. I have asked my number be removed and to no avail. I have been yelled at by these telemarketers and I have tried to remove my number from my profile but your company will not allow me to do that. I am considering legal action as my next step.
The theme Daisy that I purchased last night will not download. I have tried from this site and from the site the theme comes from. Fails every time! I want a refund!
Can you make the home page a little more user friendly? Make the contact us easier to find.
I am still confused as to if I'm supposed to work in Bluehost or WordPress. I had Wix before and this is confusing.
I am so grateful for the chance to start my own blog. Thanks to Bluehost I have a better chance for my blog to be successful. Plus the huge discount you get through the " 30 Day Blog Challenge" is great. Thanks
I keep getting an error message when trying to set up my email.
I purchased a them directly through bluehost and it is not working. I was told to contact the vendor at my own expens. For me the vendor was bluehost not the author.
The features enable anyone who wants to write a blog about anything to be safe and constructive at the same time. This is a go too for a public awareness and security.
I want to be anonymous not use my name for safety reasons and you added my name what the hell?
Very confusing to set up initially! Already had a domain but it is not showing so I am not sure what I am doing. Too many options, notifications, rabbit holes to go down. REALLY need to hand hold newbies about 1000 x more! Maybe having something more interactive. Filing taxes is easier than doing this. You have got to remember that not everyone is 1-techy and 2-young. I literally do not know the difference in a web host or domain or web designer so I'm lost from the start.
Process to set up is not easy, nor defined well. Completely reliant on searching for answers on the internet.
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This has been nothing but trouble since I chose to use your service. I just installed a custom theme and I keep getting critical errors. The FTP configuration didn't work. I have spent more time just trying to set up and prepare to start buidling my site than I will actually building the site.
Lots of issues with setting up my domain. Had to contact support several times, never had such issues before with any hoster
I am enjoying every bit of the services offered by Bluehost and I'm glad I selected them over others
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members