BluehostReviews 21,469

Yes,the service is good. The interface is user friendly.

My host plan was 60 $ first time and the domain was 13 $ now my host plan 277 $ and any domain 21 $ that is so bad and i will transport all mt domains as soon as possible i can

1. Bluehost's interface design was intuitive previously with logical organization of clear representational icons. They now have a version that has no GUI, only words, and is horribly unintuitive.

2. Bluehost's email: Emails typically have some sort of meta certificate that allows our emails to get to clients without being sent to spam automatically. For some reason we consistently have issues with this met certificate always needing tech support to renew it.

3. We've consistently had issues with whitelabeling of IP addresses and Postgress.

4. Clients are unhappy every time we use Bluehost servers b/c they load too slowly and have email sending and receiving issues like we have had.

I can no longer simply create a new database, set up a subdomain, manually install Wordpress on it, and have it work.

The cPanel is very difficult to find, and it gives me the impression each of my domains on this account has its own cPanel, even though changes made on the cPanel seem to affect all my websites.

Your chat service is terrible, and I think the upper management of Bluehost know this and don't care. Every person I have ever chatted with seems to be reading from a book of canned responses with a "fill in the blank" for my name. Every time I ask any question, it takes several minutes for the representative to respond, and then their response is often, "Please give me 3 to 4 minutes while I check on this." I have timed the "3 to 4 minutes" and it has occasionally taken as long as 10 minutes for someone to actually respond, and even longer to finally come up with an answer. You are either overworking and understaffed support team, or you are intentionally making this experience a living hell for your customers in hopes that they'll just give up.

You have changed my server IP address at least twice this year without giving me any notice, leaving me wondering why I can't log in with FTP or access my databases.

Every time I long on to my Bluehost account, your stupid support response bell rings, giving me the false impression that's there's an active chat session in progress. I have to turn off the volume on my laptop to stop that dinging.

Since the upgrade we are more exposed to hackers and use our email server for their phishing email using our domains and support team moved to india they are very rude and unprofessional in general.

Price is ok, but the constant ads every time i log in are annoying. Also the code system, that says i entered the wrong code, which then sends me the same wrong code when i resend it, then asks me to enter my recovery key if i want to log in, then continues to berate me on the fact I did not use my 2FA from my phone that did not work due to an error on your side.

Pretty good, but the 2nd authentication system is less secure than what i had before with my authentication app

Very poor technical support. And takes too long to wait each time for every response. And took so many days to solve an issue. I have contacted at least 5 times and still not yet solved. Some staffs had poor knowledge.