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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I have been trying to resolve my email issue with bluehost, have spent more than 20 hours with no results. And this issue is ongoing. I have problems, it gets resolved, then the same issue occurs a few months later
Just starting and having trouble getting everything set up
The user interface has changed enough that nothing I wish to do is accessible in any kind of intuitive manner
I have continual trouble with my Bluehost account. The changes have not been positive. Now it is difficult to login and I keep getting error messages. I have to switch browsers and even then functionality is unreliable. The upgrade was not tested well.
Please stop with nagging ads after logging in - annoying af
Hello, I need your help, I had a page with you for 4 years and I never had this problem and now I am suffering multiple attacks on my page which does not allow my clients to see my content online and the page is always crashing
I like BlueHost, but I have had an occasional issue with my email for YEARS, which has never been fixed. Sometimes, emails don't arrive. It is clearly happening, nobody can figure out why. Also I went through an hour or so of difficulty logging in yesterday. Evidently something changed about the userid.
When it was time to renew this year the price tripled. Your customer service agents were not really helpful. I didn't add anything to my account and I am very unhappy. In addition you make it very hard to get bye all your adds to my home page. It takes 6 clicks to get to my email.
I have spent 10+ hours trying to transfer one domain from my hosting site to another bluehost hosting site. Each chatbot and phone technician is horrible and does not listen to what I am saying. There is a technical issue on Bluehost end and each technician defaults to telling us to transfer via the authorization code method which has not worked for us despite trying this for 10 times. Bluehost used to be great for customer service issues and I have been a customer for many years. Now it takes 30+ minutes on hold to access a person to help and they are not knowledgable or helpful.
I have used Bluehost for many years and have been very pleased, but this past year, I noticed that Bluehost hosting has taken a spiral downturn and my website has experienced terrible issues.
Things have been going well so far. I have been able to find answers to any questions I've come across one way or the other.
I view my logs on a daily basis. They are almost completely filled with Wordpress entries of some fashion. They also have a lot of codes I do not understand (this could be my shortcoming). I will definitely look for a different host on renewal. I wish Wordpress never existed.
About a month ago my normal login page stopped working. I started using the presented "new login page". It required me to use a login ID instead of my main domain name. It worked for a couple of days. Then it did not work and locked me out.
I renewed my account with Bluehost yesterday. My web sites immediately stopped working. Migration happened last night. My web sites and my email still do not work.
Invoice history info only goes back 1 yr. Customers should have a complete history available.
Cannot change auto payment from expired payment to primary payment
The interfaces continue to be less intuitive than the old ones which were somewhat challenging but usable.
The first time it mandated I select if I want the privacy or not before I could continue I was a bit annoyed but selected NO Thanks, and now, after what feels like an entire year, it STILL asks me EVERY SINGLE time I login whether I want that product and that is annoying as hell.
Ads are mixed up with system messages. This is bad.
The customer service is very good. They always meet my needs when they arise.
The constant changes to the login process. The breakdowns in server and email access are trash. I have had Bluehost for over a decade and have never had as many problems over that time than I have over the last year. I can't wait to leave this hosting company after the new year.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members