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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Some issues with ssl certificates and images not loading on my new website
I have had issues with my website hosting. Also, I cannot login my email account.
You are charging us for a service that is free on other host sites.
Support are not excelling themselves by some distance
Bluehost's quality and service has been on a steady decline for years. We are actively trying to be done with Bluehost ASAP.
I am moving to hostinger. Bluehost does not have good support and this server I am on is not working as expected. Domain name is being reset by your tech team daily without my authorization and I am still having issues
I have issues with my clients not receiving emails. It's impossible to resolve the issue with your customer service chat feature.
I tried calling customer service directly from Spain where i live several times, but waitied over 30mins for a rep to assit me. But I eventually hung up after waiting for someone to assist me.
I am constantly being bombarded by Spam emails and I receive emails that a new user has resistered. I receive thse test emails with some strange email address every other day.
What used to take one step (ID and password) to get to email, now takes 5 steps. Not efficient. Why?
I am paying $350 a month to have a pro service. But that is not happening. Ver poor service.
Reliable, helpful...keeps me on track to connect with my readers!
The new UI is not accurate. Being prompted for the same offer each time at log in without a "Do no show me this again" checkbox is needed. Managing domains/website installations and the domain server folder locations is missing. Having several account number for each domain is ridiculous. There's not a way to see how I'm being billed for any service offering.
I understand the new dashboard was geared towards making things easier for people who don't know what they are doing... but its made it more painful for people who did know their way around. Would have been nice if we had a choice to keep the old interface. I still find it buggy
Great hosting. The dashboard is so easy to use. The performance is great and the team are supportive.
Totally frustrated dealing with the lag of security and efficient support. I being thru everything with you guys and lost a lot of money. I
Great
Support great company friendly user. A lot of options
The Chat people are horrible. Terrible delays. Every time I have to write it takes 35-55 minutes. Are they taking care of 20 people at a time? AND they are not skilled enough to do what is needed. It's hit or miss.
I am being prompted to create a pin and verify my phone number to enter into my account. I did not sign up for a system like this when I paid for this service. It is an inconvenience to use this. Every time I login now I have to go through this non sense. I do not want text or phone calls every time I log in to my account. I cannot even access my profile now because of this non sense. You should ask paying customers if they want their account to have this so-called security measure. I for one do not. I wish you had left my account alone.
Our website is going to spam links after 2 to 3 days.
It is working slow, the new version of panel sucks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members