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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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In the beggining it was great, then it started becoming worse and worse, I'd give it a one if I didn't have positive expirience in the beggining. I am considering switching to another provider, this is just not going to work in the long run.
Sign-in keeps failing and when finally connected I keep getting an advert I always decline
I have made 2 of my own websites. When I
did run into issues, BlueHost customer service always helped me solve the problem.
Massive login issues on common browsers. Not an inspiring showing from a web hosting company
Bluehost has become very poor in helping customers, we stay on hold for 50 minutes to then find out that the customer support representative is incompetent and cannot help with a simple task, such as making a domain name point to a folder. And many of them are rude and make me responsible for the issues. I have been using Bluehost for many years, and referring it to my web design clients, but today I am having second thoughts. And the new interface is flawed and by default everybody installs wordpress without asking me, I only do HTML websites, NOT Wordpress. I hope you fix that soon.
A decent user experience ruined by terrible monitization choices... Stop nickle-and-diming and reducing the service I paid for originally...
I would prefer to avoid the adverts when logging in
The login has changed and it isn't as easy to login as before.
I am happy so far with blue host and their customer service
I worked with other hosting companies. I decided yours was the b
Est.
I cannot login to the cPanel for a few weeks already unless I am in incognito mode, deleted cookies and cache tried a few browsers and that's the only way to do it, and it was suggested from your support team, while I am waiting for a resolution.
12/4/23, I published my fist blog in a while. It may be too early to find problems.
The constant poking to add URL privacy at an exorbitant cost and having to log in so often combined with 2FA only being through mobile is frustrating.
Your system is poorly documented, so that even your service staff get it wrong most of the time. Ive spent well over 10 contiguous hours in chat just trying to get your email resolved.
Waste of time having to read a lot to understand charges and avoid extra charges on things beyond what its needed to renew the website domain.
I couldn't get logged in and had to wait maybe 45 minutes to have chat fix and i still don't know how to get to the new login page
I've had nothing but issues since your upgrade. It's cost me a lot of time and money to fix it all and one of my sites is still down and I don't believe it's a theme issue at all! :(
I got into the site, but the link to my file manager was not clickable.
Bluehost always helps our team with all our questions or anything needed with this digital stuff.
Alex Chaidez
The new layout has come out too slow to keep up with our needs. If I knew it was going to take over a week to get things working again, I would have switched hosting services.
Signing into bluehost is a pain now. I can only get in when clicking on a change password link in an email from you. But it doesn't make me change my password and i can then sign in.
Why can't I just sign in anymore?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members